Chapman Mazda

Chapman Mazda is not the dealership from which I purchased my Mazda 6 years ago, but it is closer to my house than my original dealer, so several months ago I thought I'd give this Mazda dealer a tr purchased my Mazda 6 years ago, but it is closer to my house than my original dealer, so several months ago I thought I'd give this Mazda dealer a try. The waiting area, although small, is clean and has a telvision and 4 or 5 chairs. For scheduled mileage maintenance, my vehicle had an oil change and new oil filter, new air filter, and a can of fuel injector cleaner poured in the gas tank, all for quite a high price. The Mazda Full Circle Service Report was also performed, as listed on my invoice (standard at Mazda dealerships), but the report card was never given to me. Needless to say, I will not return to this dealership. More

Every time I go to your dealership everyone is very courteous and kind. I would recommend your dealship to my friends. I usually wait for my car and its done in a timely matter. courteous and kind. I would recommend your dealship to my friends. I usually wait for my car and its done in a timely matter. More

I arrived at Chapman a bit wary of the upcoming car purchasing experience. However, my skepticism and worry were almost immediately cleared by the friendly but very real Roxanne. She was helpful in bo purchasing experience. However, my skepticism and worry were almost immediately cleared by the friendly but very real Roxanne. She was helpful in both selection and financing options, and I left with exactly what I wanted. I will definitely recommend Chapman to coworkers and friends. Thank you! More

Everyone was great! I also loved the fact that I was lend a loaner car while my car was being worked on! And that my car was wash & cleaned! :) I have used other Mazda dealership & those services were not pr a loaner car while my car was being worked on! And that my car was wash & cleaned! :) I have used other Mazda dealership & those services were not provide! Thanks again for great service! I will use you all again for future services!! More

I had a routine oil change with a tire rotation. I was able to call and get the time slot that I needed as well. My service guy came in and informed me that they had found a nail in my tire and was fixin able to call and get the time slot that I needed as well. My service guy came in and informed me that they had found a nail in my tire and was fixing it (for free). Free is something that most people don't ever think they could get from a dealership! I have told several co-workers and one is looking into purchasing a Mazda from the dealership now. More

I was not kept waiting at all at drop off or pick up. When they heard it was an air conditioning issue that couldn't be resolved immediately, they got me into a different vehicle right away with working When they heard it was an air conditioning issue that couldn't be resolved immediately, they got me into a different vehicle right away with working air conditioning. Everyone i dealt with was courteous and had great customer service skills. The problems were addressed and my car was ready (and clean!!) when they said it would be. More

I took my car in for an oil change an tire rotation. They found a nail in one of my tires and fixed it too. Couldn't be more happy service with these guys is awesome. Keep up the great work. They found a nail in one of my tires and fixed it too. Couldn't be more happy service with these guys is awesome. Keep up the great work. More

Able to get an appointment the next day. Able to get in and out in a reasonable amount of time. Thanks for washing the outside of the car too. and out in a reasonable amount of time. Thanks for washing the outside of the car too. More

Our service we received was very good ,everyone was very helpful,all ? were answerd,also David and Pete work'd out the problems which turn'd out to something easy for them but big for us. everyone has a helpful,all ? were answerd,also David and Pete work'd out the problems which turn'd out to something easy for them but big for us. everyone has always been good to us and very friendly from the owner to all the staff at Bell Mazada. Thank you More

I love taking my car here for service, Pete is always so friendly which is rare these days. I always feel like my car is well taken care of and the service is always excellent. friendly which is rare these days. I always feel like my car is well taken care of and the service is always excellent. More