Chapman Mazda

Internet Mgr. Michael Knox responded quickly and fairly with a very competitive quote right off the bat. He came in on his day off to show us the vehicle, 2014 Mazda 6 GT, which we then purchased after go with a very competitive quote right off the bat. He came in on his day off to show us the vehicle, 2014 Mazda 6 GT, which we then purchased after going round and round with some of the other dealers. There were no surprises or changes to the quote after arriving and the price and terms were more than competitive with the other dealers. This is my third Mazda and I'm sold on the brand and will be doing all of my business here as long as they have personnel like Michael. More

Relocating back to the US from living overseas for the past five years, we decided to purchase a 2014 Mazda CX-5 Touring vehicle from Chapman Mazda. Our salesman, Paul Tufano, was extremely patient and pr past five years, we decided to purchase a 2014 Mazda CX-5 Touring vehicle from Chapman Mazda. Our salesman, Paul Tufano, was extremely patient and professional with handling our vehicle request. He maintained constant communication with us during our relocation back to Phoenix; ensuring all required documents were ready at the dealership the day after we returned, and personally oversaw the vehicle preparation process before and during our brief visit to the dealership. Paul understood how tired we were from our travels and keep our stay at the dealership very brief. He explained and demonstrated the vehicle features and called the next day to follow up and ensure we were satisfied with our purchase. The Finance Manager (Jim) was also very professional and explained in detail each document being signed and how to update my mailing address on AZDOT. Overall, I would highly recommend this dealership, and Paul Tufano, for your next vehicle purchase. More

Tim Murphy listened to our questions, understood our needs about financing and the type of vehicle we were seeking. He proactively searched his data base for the appropriate car for us. Tim was professi needs about financing and the type of vehicle we were seeking. He proactively searched his data base for the appropriate car for us. Tim was professional, yet friendly and courteous. We left purchasing the first car Tim showed us, knowing that the next vehicle we purchase will be with this dealership and hopefully if Tim is not there, someone with his knowledge, desire not to just sell a car, but the right car for us will be there. More

I was very prepared to walk into the Chapman dealer ship and have to deal with the normal "sales" process. I was pleasantly surprised with the experience that I went through. Dave was very knowledgeable and and have to deal with the normal "sales" process. I was pleasantly surprised with the experience that I went through. Dave was very knowledgeable and answered all my questions himself or found the answer from someone else in a timely manner. The negotiation process was great and I feel I got a good price with all the details clearly explained by Jim (Finance Manager). I would highly recommend this dealer ship to anyone looking for a Mazda. More

We were given a recommendation to visit Chapman Mazda and were very happy as a result. David was helpful and eager to assist us in any way. James was pleasant and courteous in financing. Mr. McMahon made the were very happy as a result. David was helpful and eager to assist us in any way. James was pleasant and courteous in financing. Mr. McMahon made the transaction a comfortable experience. They all feel strongly about the "Chapman Mazda" family. More

First and foremost, Dave provided a great, no pressure sales experience. The process of buying a car is always a difficult one, considering the amount of money involved, and it is much worse to deal with sales experience. The process of buying a car is always a difficult one, considering the amount of money involved, and it is much worse to deal with a high pressure salesman, and the high pressure "What can I do to get you into a car today?" Dave did none of that, neither did the leaders at Chapman Mazda. They provided a fair price up front, which, according to Edmunds.com, was even a little below the True Market Value, and they worked with us on our trade-in price. Overall, it was a great experience, and I would recommend someone looking for a car to give Chapman Mazda, specifically Dave Snyder, the opportunity to show you a great buying experience. More

We had a great experience at Chapman Mazda, and would send any of our friends or family there. It was one of the best car buying experiences we've ever had.. send any of our friends or family there. It was one of the best car buying experiences we've ever had.. More

I purchased a 2013 Mazda 3 hatchback with a manual transmission on 7/21/2013 and worked with David Snyder as the sales rep and Jim Duncan as the finance manager. I originally visited on 7/4/2013 a transmission on 7/21/2013 and worked with David Snyder as the sales rep and Jim Duncan as the finance manager. I originally visited on 7/4/2013 and test drove the car with David. During the interim, David was extremely responsive to my numerous questions regarding financing, payment methods, and promotions. On the 21st, I was in and out in just about an hour and a half. The negotiation was relatively quick, one or two iterations, and painless. I got out the door about $300 over what I was hoping to pay, but about a thousand less than I was fearing I'd have to pay. I didn't push the negotiation very hard and felt no pressure from David. David races under a Mazda sponsorship, and was very knowledgable about Mazda (referencing a truck Mazda manufactured in the 70s) despite being only a few weeks on the job. Jim Duncan was helpful as the finance manager. The best package for me involved a 4.99% loan for 60 months. (I was able to get better cash rebates this way, so didn't take advantage of the 0% offer.) In the last couple of days, I've been working with Jim and a credit union lender to use a loan I secured on my own with a better rate. Jim has been very helpful and flexible about waiting to cash the original loan agreement and getting this done. The extra $800 interest I save over the life of the loan isn't a huge deal, but it matters to me. Presumably I could've gotten the last $300 dollars down to the out-the-door price I wanted had I pushed, but I'm not a fan of negotiations and the price I got was adequate and fair. All in all, it was a pretty good experience. I hope the Mazda is reliable enough that I won't have to do it again any time soon. More

Driving up to ski at Snowbowl has never been more enjoyable than in my new Mazda. So impressed with the performance Skyactiv Technology delivers! The vehicle not only surpasses all my needs, but so enjoyable than in my new Mazda. So impressed with the performance Skyactiv Technology delivers! The vehicle not only surpasses all my needs, but so does the service. Kudos to the professionals in all departments at Chapman Mazda for their exceptional courtesy and expertise. More

Was told when I bought my vehicle that I have lifetime synthetic oil chnage for 24.99 for the mazda 2 that I bought new here. When I went to first oil change was told that that was subject to change and synthetic oil chnage for 24.99 for the mazda 2 that I bought new here. When I went to first oil change was told that that was subject to change and now it is 49.99. I guess they figure 4 and 1/2 months is a lifetime. No integrity...do not deal with them at all. More