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Chapman Mazda

Phoenix, AZ

4.7
601 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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601 Reviews of Chapman Mazda

September 05, 2017

2017 Mazda CX-5 - Happy new owner! My husband and I have been eyeing the 2017 Mazda CX-5 for months (even before it came out)! We've researched and read all the Edmunds / Car & Driver r More

by SarahM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lohmeyer
Sep 08, 2017 -

Chapman Mazda responded

Thank you and GREAT CHOICE with the CX-5. Thanks for sharing your awesome experience with Bill. Good luck with picking a name for your new CX-5. I am sending you a link to help with picking a name. :-) Good luck and thank you! -George Salman | GM

September 03, 2017

Honest and Customer first attitude Bill Lohmeyer made buying my first car fun and overall set my mind at ease. His friendliness and kindness exceeded my expectations throughout this pro More

by chevymandave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Sep 08, 2017 -

Chapman Mazda responded

Thank you for sharing your experience with Bill Lohmeyer. I’m happy to hear Bill met and exceeded your expectations and will make certain Bill is recognized for his great work. We look forward to taking care of you in the future and appreciate your referrals. -George Salman | GM

August 29, 2017

Fantastic, accomodating, friendly, as car buying should be! I spent a few days going back and forth with Bill Lohmeyer as I did my research and test drove other vehicles. When I finally decided on the CX-9, it More

by Yoema2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Duane Phillips
Aug 30, 2017 -

Chapman Mazda responded

Congratulations on your New CX-9 GREAT choice !! thank you for your business I will be sure to recognize bill and team for providing the Fantastic service. Thanks again, we look forward to serving you and your referrals in the future. -George Salman | GM

August 28, 2017

Great experience I came to look at a specific car and got great help. The car was exactly like it was described. I would recommend this dealership to others. More

by Montereymike24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Aug 30, 2017 -

Chapman Mazda responded

I’m happy to hear we met your expectations and delivered to you as you deserve. Thank you for sharing your experience and your recommendation. I will be sure to recognize Bill Lohmeyer. Thank you again for your business we look forward to serving you in the future. -George Salman | GM

August 20, 2017

WAGE INCREASE - These folks deserve one! I don't like writing reviews and I despise car shopping! So...here we go. After receiving an airbag recall notice for my current Mazda and putting i More

by Marie Woodyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, JP
Sep 28, 2017 -

Chapman Mazda responded

Marie - Thank you for taking the time to write a response. We very much appreciate you taking the time and the awesome feedback. I will be sure to recognize the team for taking great care of you and we seriously appreciate your recommendation. -George Salman | GM

August 14, 2017

Best Car buying experience ever. I had a bad experience with another Mazda Dealer in the valley, I went to Chapman becuse I heard great things about them as a dealer. Everything i h More

by Nick L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Sep 11, 2017 -

Chapman Mazda responded

Thank you for taking the time to write a review, we greatly appreciate it! Glad you got to experience the Chapman way of doing business. Buying a car should not be painful and we strive to provide all our customers with the best service possible. We would love any referrals you can send our way and will take care of them as if they were family! -Your Friends at Chapman Mazda Phoenix

August 13, 2017

Only Dealership I'll go to This is the 4th car we've gotten from Chapman. Seems to take forever at other dealers but we always seem to have a good time and get out with our pur More

by Beth Caldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Nick Nicholas
Aug 14, 2017 -

Chapman Mazda responded

Beth - Thank you so much for your continued business! As you have come to know, we provide our customers with a fun and easy experience! Stop by if you need anything or feel free to contact me directly at Samayala@chapmanchoice.com. -Sam Ayala | GSM

August 10, 2017

Quick Efficient Leasing Experience and a Great Deal I leased a vehicle entirely over the phone. It was quick, efficient, and ended in a great deal (considerably below Edmunds TMV). Car was then delivere More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Aug 10, 2017 -

Chapman Mazda responded

Thank you so much for the review! We appreciate it and your business. We will make sure to pass this along to Bill and also that your items get back to you safely. Thank you again and if you need anything don’t hesitate to call or email me at Samayala@chapmanchoice.com. -Sam Ayala | GM

August 06, 2017

Great Experience at Chapman Mazda After communicating via email with Bill Lohmeyer, I decided to head into Chapman Mazda to check out a CX-5 that I was interested in. Bill was very eas More

by Heather P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Huy Dao
Aug 09, 2017 -

Chapman Mazda responded

Heather - Thank you for your business and sharing your great experience with Bill L., Huy, and our Chapman Mazda team. I will share your feedback with the team. We look forward to serving your needs in the future and appreciate all the referrals you send us. -George Salman | GM

July 21, 2017

Top-notch dealer! We just purchased a new Mazda for our grandson - our fourth Mazda from Chapman. We wouldn't go anywhere else. Michael Knox, our salesman, is a joy to More

by Jean G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Knox, Kim Yett
Jul 26, 2017 -

Chapman Mazda responded

Thank you so much for your continued business we greatly appreciate it, Jean. We will make sure to pass this along to Michael and Jen. Also, thank you for making the extra drive to see us and we will continue to provide you with excellent customer service. If you need anything, please email me at Samayala@chapmanchoice.com. Sam Ayala, GSM

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