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Chapman Mazda

Phoenix, AZ

4.1
603 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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603 Reviews of Chapman Mazda

September 11, 2017

2017 CX9 - Traded 2013 CX9 for upgraded model. I love my 2013 CX9 so decided to upgrade to the 2017 Signature. Bill Lohmeyer made the sales experience fun and upbeat. He was easy to work with, dea More

by KarenM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Pelayo
Sep 11, 2017 -

Chapman Mazda responded

Karen - The Chapman Mazda Team is grateful for your business and sharing your no hassle experience. We value your time and Congratulations on your new CX-9 Great choice and beautiful color. Now that summer is about over, open up the sunroof and enjoy the beautiful weather! -George Salman | GM

September 09, 2017

I got a new/used car Great customer service and worked with me to get a deal we were both happy with.. Maybe they were a little happier than me but I love my new car More

by Ukgal6691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Sep 28, 2017 -

Chapman Mazda responded

We are satisfied only when you are completely satisfied. Thank you for sharing your experience with Bill L, we look forward to always making you a happy customer. -George Salman | GM

September 05, 2017

2017 Mazda CX-5 - Happy new owner! My husband and I have been eyeing the 2017 Mazda CX-5 for months (even before it came out)! We've researched and read all the Edmunds / Car & Driver r More

by SarahM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lohmeyer
Sep 08, 2017 -

Chapman Mazda responded

Thank you and GREAT CHOICE with the CX-5. Thanks for sharing your awesome experience with Bill. Good luck with picking a name for your new CX-5. I am sending you a link to help with picking a name. :-) Good luck and thank you! -George Salman | GM

September 03, 2017

Honest and Customer first attitude Bill Lohmeyer made buying my first car fun and overall set my mind at ease. His friendliness and kindness exceeded my expectations throughout this pro More

by chevymandave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Sep 08, 2017 -

Chapman Mazda responded

Thank you for sharing your experience with Bill Lohmeyer. I’m happy to hear Bill met and exceeded your expectations and will make certain Bill is recognized for his great work. We look forward to taking care of you in the future and appreciate your referrals. -George Salman | GM

August 29, 2017

Fantastic, accomodating, friendly, as car buying should be! I spent a few days going back and forth with Bill Lohmeyer as I did my research and test drove other vehicles. When I finally decided on the CX-9, it More

by Yoema2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Duane Phillips
Aug 30, 2017 -

Chapman Mazda responded

Congratulations on your New CX-9 GREAT choice !! thank you for your business I will be sure to recognize bill and team for providing the Fantastic service. Thanks again, we look forward to serving you and your referrals in the future. -George Salman | GM

August 28, 2017

Great experience I came to look at a specific car and got great help. The car was exactly like it was described. I would recommend this dealership to others. More

by Montereymike24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Aug 30, 2017 -

Chapman Mazda responded

I’m happy to hear we met your expectations and delivered to you as you deserve. Thank you for sharing your experience and your recommendation. I will be sure to recognize Bill Lohmeyer. Thank you again for your business we look forward to serving you in the future. -George Salman | GM

August 20, 2017

WAGE INCREASE - These folks deserve one! I don't like writing reviews and I despise car shopping! So...here we go. After receiving an airbag recall notice for my current Mazda and putting i More

by Marie Woodyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, JP
Sep 28, 2017 -

Chapman Mazda responded

Marie - Thank you for taking the time to write a response. We very much appreciate you taking the time and the awesome feedback. I will be sure to recognize the team for taking great care of you and we seriously appreciate your recommendation. -George Salman | GM

August 14, 2017

Best Car buying experience ever. I had a bad experience with another Mazda Dealer in the valley, I went to Chapman becuse I heard great things about them as a dealer. Everything i h More

by Nick L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Sep 11, 2017 -

Chapman Mazda responded

Thank you for taking the time to write a review, we greatly appreciate it! Glad you got to experience the Chapman way of doing business. Buying a car should not be painful and we strive to provide all our customers with the best service possible. We would love any referrals you can send our way and will take care of them as if they were family! -Your Friends at Chapman Mazda Phoenix

August 13, 2017

Only Dealership I'll go to This is the 4th car we've gotten from Chapman. Seems to take forever at other dealers but we always seem to have a good time and get out with our pur More

by Beth Caldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Nick Nicholas
Aug 14, 2017 -

Chapman Mazda responded

Beth - Thank you so much for your continued business! As you have come to know, we provide our customers with a fun and easy experience! Stop by if you need anything or feel free to contact me directly at Samayala@chapmanchoice.com. -Sam Ayala | GSM

August 10, 2017

Quick Efficient Leasing Experience and a Great Deal I leased a vehicle entirely over the phone. It was quick, efficient, and ended in a great deal (considerably below Edmunds TMV). Car was then delivere More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Aug 10, 2017 -

Chapman Mazda responded

Thank you so much for the review! We appreciate it and your business. We will make sure to pass this along to Bill and also that your items get back to you safely. Thank you again and if you need anything don’t hesitate to call or email me at Samayala@chapmanchoice.com. -Sam Ayala | GM

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