
Chapman Mazda
Phoenix, AZ
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601 Reviews of Chapman Mazda
My leasing process was a breeze! A female going into lease a car on her own can be overwhelming and scary. Between Internet Director John Hennke, Salseman Scott Sullivan and Finance g A female going into lease a car on her own can be overwhelming and scary. Between Internet Director John Hennke, Salseman Scott Sullivan and Finance guy Paul Dodge, my leasing experience was easy, fast and fun! I went in for a cx5 and had a budget. I ended up with a cx3 upgraded and way under budget! I couldn't be happier with my new car and my experience here at Chapman Mazda!! Thank guys!! More
Thank you to Nick Nicholas in Sales!! My salesman, Nick Nicholas has been beyond outstanding. THANK YOU for stellar customer service! WOW, so professional, helpful and knowledgeable. Keep My salesman, Nick Nicholas has been beyond outstanding. THANK YOU for stellar customer service! WOW, so professional, helpful and knowledgeable. Keep up the GREAT work!! More
Great service I really enjoyed my experience with Bill Lohmeyer, Jacob S and Johnathan H at Chapman Mazda. they really know what customer service is. I would reco I really enjoyed my experience with Bill Lohmeyer, Jacob S and Johnathan H at Chapman Mazda. they really know what customer service is. I would recommend everyone. THX More
Best Dealership Around Bill Lohmeyer, Paul dodge, Elizabeth Gutierrez and the Mazda team were excellent. They were straight shooters and very professional. I would be happy Bill Lohmeyer, Paul dodge, Elizabeth Gutierrez and the Mazda team were excellent. They were straight shooters and very professional. I would be happy to refers friends to them. More

Great Car buying experience! I want to thank Nick for the best car buying experience ever! We had time to discuss and think through our decision, which has never happned before i I want to thank Nick for the best car buying experience ever! We had time to discuss and think through our decision, which has never happned before in a car purchase. As we waited for our paperwork, we sat in the car with Nick while he walked us through all the features of the car. Final paper signing with Huey, went smoothly. We would recommend Nick and Chapman Mazda if you are thinking of a new car. Thanks Nick! More

Buying a safe car for our 16 year old daughter We have heard nothing but great things about the Mazda vehicles and we were in the market to purchase something for our 16 year old daughter. As a par We have heard nothing but great things about the Mazda vehicles and we were in the market to purchase something for our 16 year old daughter. As a parent of a new driver, safety was our top concern especially living in this big city. Not only is the CX-5 a sharp crossover but it has all the new Safety features we were looking for. Car buying is definitely not one of our favorite things to do, but honestly this was a great experience and we would like to express our appreciation to Nick Nicholas at Chapman Mazda in Phoenix. He was a pleasure to work with and I would highly recommend him to all our family and friends. ZOOM ZOOM!! More
Updated: Bill Lohmeyer...Patience of a Saint & Team After stopping in to see Bill Lohmeyer twice in two weeks to consider buying the new Mazda CX-5, I finally made a purchase decision on Friday and will After stopping in to see Bill Lohmeyer twice in two weeks to consider buying the new Mazda CX-5, I finally made a purchase decision on Friday and will be bidding a fond farewell to my 16-year-old Protege. Breaking up is hard to do, as that little car fit me like a glove, and moved me between Arizona and Colorado more than once. So, it’s with mixed emotions that I step into something bigger. I had considered a Honda CR-V and Subaru, but the Mazda interior, ride and quiet cabin really stood out. Plus, I was partial to how my old Mazda handled going up and down curvy canyons. Bill was genuinely patient, kind and considerate with me as a lead, since I initially reached out back in March and then had to postpone the shopping experience. I appreciated his approach after being inundated with calls, emails and texts from a few other local dealers while trying to research cars online. I was an indecisive shopper, as the combination of trim, color and drive (AWD vs FWD) that I wanted was no longer available. Bill and Paul Dodge came up with alternate recommendations, made some concessions on upgrades/add-ons I had not wanted, and I FINALLY made a decision. They were both straight-forward, very knowledgeable and pleasant to deal with. I feel they genuinely care about their customers. Elizabeth Gutierrez was a whiz at the paperwork and even the GM stopped by. He offered to have the car delivered—but since I was from Sedona (two-hours away), I ultimately passed. I appreciated the more laid-back and straight-forward approach at Chapman Mazda and would highly recommend this team! More

An easy experience! An easy experience and I got the deal I wanted! Everyone was very nice and professional and treated my wife and I great. Nick got the car delivered an An easy experience and I got the deal I wanted! Everyone was very nice and professional and treated my wife and I great. Nick got the car delivered and a awesome deal on top of it as well. Very helpful and knowledgeable. More
Great service I drove in with no appointment because my "check engine" indicator was on. Wayne suspected that it was my battery and got me right in. The techs con I drove in with no appointment because my "check engine" indicator was on. Wayne suspected that it was my battery and got me right in. The techs confirmed it was the battery and replaced it. Wayne kept me informed and I was out of the service area with a new battery and car wash within 45 minutes. Great service!!! More

AMAZING! Very helpful and friendly group of employees doing everything they can to get you the perfect vehicle for YOU and have you leaving with only smiles! Very helpful and friendly group of employees doing everything they can to get you the perfect vehicle for YOU and have you leaving with only smiles! More