
Chapman Mazda
Phoenix, AZ
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602 Reviews of Chapman Mazda

Great Experience Nick was great. Steve was great. I gotta great deal on a great car, and would highly recommend Chapman Mazda to all of my friends. Nick was great. Steve was great. I gotta great deal on a great car, and would highly recommend Chapman Mazda to all of my friends. More
2008 Mercedes My experience with the sales staff was very positive. Omar went out of his way on a couple of occasions and Elizabeth in finance was friendly and prof My experience with the sales staff was very positive. Omar went out of his way on a couple of occasions and Elizabeth in finance was friendly and professional. My reason for giving 4 rather than 5 stars centers around the service department. While I was assured the car was checked out thoroughly, the passenger windshield wiper was so worn that it wasn't even able to clean off windshield washer fluid! As a safety matter, the wipers needed to be replaced, but they clearly were not even checked. I had to spend $65 out of my pocket to replace them. In addition, although it may seem minor, I discovered that all four of the car's tires were set at different air pressures--and none of them coincided to the factory setting provided on the door sill. Again, this shows little attention to detail on the part of the service department, and a poor level of customer service. More

Extremely Satisfied! My experience with Chapman Mazda and Nick was nothing less than exceptional. Nick made our car buying experience enjoyable. I am a first time car buye My experience with Chapman Mazda and Nick was nothing less than exceptional. Nick made our car buying experience enjoyable. I am a first time car buyer and went to quite a few dealerships to narrow down what and where I wanted to purchase my vehicle. Nick is a cut above the rest, he is knowledgeable, genuine and honest. He really goes the extra mile to make sure you get exactly what you want. One meeting with him and I knew this where I wanted to buy. Thank you! More
Justin provides outstanding service. Oh, I am picky and usually get frustrated with a failure to meet expectations. What a pleasure to have my expectations exceeded. So glad I switched fr Oh, I am picky and usually get frustrated with a failure to meet expectations. What a pleasure to have my expectations exceeded. So glad I switched from Honda to Mazda. So far the “Chapman” customer service philosophy is far superior than the Berkshire Hathaway dealers in town. Just Saying. More
Excellent service Bill and Phil and from the finance team were truly outstanding caring to me providing excellent customer service and kindness and generosity The ex Bill and Phil and from the finance team were truly outstanding caring to me providing excellent customer service and kindness and generosity The expert car knowledge I made an appointment with Justin to have my old car serviced to find that I would purchase a new car from Bill and get it financed with Phil in the finance department More

Great Experience. It has been a very long time since Jane and I have had a great car buying experience. Nick was extremely knowledgeable about Mazda and all the ins an It has been a very long time since Jane and I have had a great car buying experience. Nick was extremely knowledgeable about Mazda and all the ins and outs of the car business. He was very helpful and aided us to decide regardless if we settled on a Mazda. I will definitely go back to Chapman Mazda when its time to buy my next car. More
Bill Lohmeyer and entire staff extremely friendly & helpful. I stopped by to look at the new Miata 5 RF and was met by Bill Lohmeyer. Super guy, funny, kind, and not pushy in any way. He let me test drive a 2018 I stopped by to look at the new Miata 5 RF and was met by Bill Lohmeyer. Super guy, funny, kind, and not pushy in any way. He let me test drive a 2018 Miata Hardtop and I immediately loved it. I brought my spouse in the next day to test drive and we decided to get a new 2019. They staff listened to what I wanted, and found one for me that was supposed to be a month and a half out. They got it in about 1 and 1/2 weeks! It was perfect, and as I wanted this as a second car and wanted to pay cash they worked with me in extraordinary fashion, completing the process in just a couple hours. They then brought me around to meet all the staff including Justin in Service. Another super nice guy. I highly recommend Chapman Mazda and if you get the opportunity, ask for Bill! Best car buying experience ever! More
Great service I had a great experience with Bill Lohmeyer. He was very transparent from the beginning, which I appreciated. Bill took the time to make sure we could I had a great experience with Bill Lohmeyer. He was very transparent from the beginning, which I appreciated. Bill took the time to make sure we could work out a deal that fit my price range. Everyone was very professional and welcoming. I highly recommend seeing Bill! More
Great experience I bought my new CX-5 from this dealership and it was such a great experience! I went to Horne Mazda before hand and they were unable to meet my needs. I bought my new CX-5 from this dealership and it was such a great experience! I went to Horne Mazda before hand and they were unable to meet my needs. Nick and Jonathan were so friendly and were a pleasure to work with! They really try to make your deal the best available and make the process easy! Would highly recommend! More
Great, Real Guys Here I went in on a whim to look at a used Miata. I was helped by Bill Lohmeyer, who was very friendly, patient, and not pushy at all. I was expecting just I went in on a whim to look at a used Miata. I was helped by Bill Lohmeyer, who was very friendly, patient, and not pushy at all. I was expecting just the opposite, but I was pleasantly surprised by the wonderful service I was provided. While it doesn't look like it's financially possible for me to get the car yet, these fine gentlemen certainly have my business when it is. More