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Chapman Mazda

Phoenix, AZ

4.4
602 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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602 Reviews of Chapman Mazda

November 16, 2018

Great Experience Nick was great. Steve was great. I gotta great deal on a great car, and would highly recommend Chapman Mazda to all of my friends. More

by Mibro5910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Nov 16, 2018 -

Chapman Mazda responded

Mibro5910, Thank you for the great review on your buying experience! Both Nick and Steve are valued members of our team and we will be sure to share your review with them. Congrats on your new car! We look forward to assisting you again in the future. Your Friends at Chapman Mazda

November 16, 2018

2008 Mercedes My experience with the sales staff was very positive. Omar went out of his way on a couple of occasions and Elizabeth in finance was friendly and prof More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar De la Rosa
Dec 07, 2018 -

Chapman Mazda responded

Daniel, Thank you for taking the time to share your review. We apologize for your experience in service. We do a thorough check on all of our vehicles and are sorry to hear of your less-than-5-star experience. We hope to earn your business back for service in the future. Omar is a true asset to our team and we will be sure to share your kind words with him. Wishing you many happy and safe miles. Your Friends at Chapman Mazda

November 15, 2018

Extremely Satisfied! My experience with Chapman Mazda and Nick was nothing less than exceptional. Nick made our car buying experience enjoyable. I am a first time car buye More

by Randi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Nov 16, 2018 -

Chapman Mazda responded

Randi, Congrats on your new car! We know that your first car buying experience can be a scary one, but you were in great hands with Nick! His knowledge and expertise is far and beyond! We look forward to seeing you on your first service visit, and if you have any questions please give us a call. Wishing you many happy and safe miles! Your Friends at Chapman Mazda

November 03, 2018

Justin provides outstanding service. Oh, I am picky and usually get frustrated with a failure to meet expectations. What a pleasure to have my expectations exceeded. So glad I switched fr More

by Hondatomazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lenocker
Nov 05, 2018 -

Chapman Mazda responded

Hondatomazda, Thank you for the wonderful review on your experience with Justin! We appreciate you taking the time to share your recommendation. Whether it's for sales, service, or parts, we are always here for you! Wishing you many happy and safe miles! Your Friends at Chapman Mazda

October 29, 2018

Excellent service Bill and Phil and from the finance team were truly outstanding caring to me providing excellent customer service and kindness and generosity The ex More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Justin Lenocker
Oct 31, 2018 -

Chapman Mazda responded

Thomas, On behalf of Bill, Phil, Justin, and the team here at Chapman Mazda, thank you for the awesome review! We look forward to serving you again in the future. Whether it's for sales, service, or parts, we are always here for you. Your Friends at Chapman Mazda

October 22, 2018

Great Experience. It has been a very long time since Jane and I have had a great car buying experience. Nick was extremely knowledgeable about Mazda and all the ins an More

by Paul1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Oct 23, 2018 -

Chapman Mazda responded

Paul and Jane, We are so pleased to hear that you both had an amazing experience with Nick. We will make sure your kind words are passed along. Enjoy your new vehicle, and please let us know if you need anything else. Your Friends at Chapman Mazda

October 16, 2018

Bill Lohmeyer and entire staff extremely friendly & helpful. I stopped by to look at the new Miata 5 RF and was met by Bill Lohmeyer. Super guy, funny, kind, and not pushy in any way. He let me test drive a 2018 More

by Joel M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Justin Lenocker
Oct 19, 2018 -

Chapman Mazda responded

Joel, Chapman Mazda would like to greatly thank you for the opportunity to gain your valued business and patronage. We are thankful for amazing customers like yourself and want to make sure we are always providing the best customer service. Bill and Justin are valued team members and we will be sure to share your kind words with them. We appreciate you taking the time to let us know how we are doing. If you ever need anything, please let us know. Congrats on your 2019 Miata! Your Friends at Chapman Mazda

October 03, 2018

Great service I had a great experience with Bill Lohmeyer. He was very transparent from the beginning, which I appreciated. Bill took the time to make sure we could More

by mwolsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Oct 10, 2018 -

Chapman Mazda responded

Thank you so much for the feedback on Bill and for choosing Chapman Mazda! We truly appreciate your business. If we can be of further assistance down the road, please don’t hesitate to reach out. Rita Welch Customer Care Manager 602-298-6245

September 23, 2018

Great experience I bought my new CX-5 from this dealership and it was such a great experience! I went to Horne Mazda before hand and they were unable to meet my needs. More

by Rochelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan , Jerald "Nick" Nicholas
Sep 24, 2018 -

Chapman Mazda responded

Rochelle, Congratulations on your new CX-5 from Chapman Mazda. We really appreciate you sharing your experience on Nick, Jon, and the team. Also, thank you for the trust and recommendation, we look forward to serving you always. George Salman, General Manager Chapman Hyundai/Genesis/Mazda

September 23, 2018

Great, Real Guys Here I went in on a whim to look at a used Miata. I was helped by Bill Lohmeyer, who was very friendly, patient, and not pushy at all. I was expecting just More

by Chase M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Sep 24, 2018 -

Chapman Mazda responded

Chase M., Thank you for stopping in to Chapman Mazda and sharing your experience with Bill and the team. We look forward to serving you when the time is right. If we can ever assist with any questions that may come up, please feel free to reach us anytime. George Salman General Manager Chapman Hyundai/Genesis/Mazda

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