Chapman Mazda

Buyears be aware Yes but a Mazda, it is a great product, NO DO NOT BUY IT from Chapman Mazda if you want to have a good experience, they are not transparent and hide s Yes but a Mazda, it is a great product, NO DO NOT BUY IT from Chapman Mazda if you want to have a good experience, they are not transparent and hide stuff when doing business with them, Sales manager (Alex) promised things that was never done and hid General Mgr would not stand behind there words. More

Great customer service I had a wonderful experience at Chapman Mazda. Scott and Nick were helpful and never made me feel pressured. At the end of the purchase Nick sat in th I had a wonderful experience at Chapman Mazda. Scott and Nick were helpful and never made me feel pressured. At the end of the purchase Nick sat in the car with me and showed me how to use the safety features and infortainment system. I never felt rushed but also felt like I was out of there in a timely manner. No going back and forth on price the entire day, we were able to come to an agreement almost right away. More

Fast, Convenient, and Easy buying experience Scott Sullivan and Mike Knox were great to work with. I made an appointment to test drive a vehicle I found on the Chapman website inventory. I was in Scott Sullivan and Mike Knox were great to work with. I made an appointment to test drive a vehicle I found on the Chapman website inventory. I was in and out of the dealership with a great deal on a new vehicle in under 3 hours. More

Great Experience I worked with Omar for a couple of months to get a deal arranged. After one phone call with Paul Dodge, I decided to stop in on Sunday and get the de I worked with Omar for a couple of months to get a deal arranged. After one phone call with Paul Dodge, I decided to stop in on Sunday and get the deal done. Worked with Scott Sullivan who was excellent and wonderful at his job. JP made financing a breeze. They were so professional, it was wonderful to lease a new Mazda from Chapman. I hope they are all still there in three years so I can lease from them again. (this seems to show as a 4.9 rating, but I marked all fields with 5 stars) More

Beware BEWARE!! I bought a used car from here and it was a huge mistake. I have had nothing but problems. The car starting shaking within a week I brought BEWARE!! I bought a used car from here and it was a huge mistake. I have had nothing but problems. The car starting shaking within a week I brought it back was told they did a alignment after being there for 5 hours. Took it elsewhere they never did do that alignment and the tires were bad. The one was split and other 2 were dry rotted. The other dealer I took it to which was Honda called them and said they shouldn't have sold the car with the tires on it,no way it could have passed the safety inspection, Rita the manager said she would reimburse me for the tires,the dealer had it on speaker phone when she stated that. That never happened and then to find out that I need new motor mounts. She did give me a 1 year warranty with a deductible. That I cant pay because my money goes towards chemotherapy treatment. So before you buy make sure you take the vehicle somewhere else to get looked at. They totally took advantage of me and my situation. I have learned the hard way and had to charge $750 for new tires. That's ontop of all the other costs. It's very wrong!! More

Great experience "Nick" Nicholas is very professional and knowledgeable. Our CX-5 buying experience was really enjoyable. Elisabeth in the F & I office was also very h "Nick" Nicholas is very professional and knowledgeable. Our CX-5 buying experience was really enjoyable. Elisabeth in the F & I office was also very helpful. Thanks to the Chapman Mazda folks! More

FANTASTIC (yes, REALLY) I still can't believe how painless it was. Paul Dodge and Omar (sorry, don't have his last name) knew my budget and we worked out a deal over the pho I still can't believe how painless it was. Paul Dodge and Omar (sorry, don't have his last name) knew my budget and we worked out a deal over the phone. Much to my pleasant surprise, when I arrived at the dealership, the paperwork had the agreed upon numbers. Nothing ever changed. Scott Sullivan was also a pro and getting through the process was easy and seemless. He even unloaded the truck of our trade-in and packed everything into the new vehicle - on his own initiative! JP in Finance got through the paperwork quicker than I've ever seen anyone do it. I hope these 4 gentlemen stick around for awhile, because I'd rather trade my Honda (2nd car) in to them instead of going back to Honda. THANK YOU! More

Mazda Experience My Mazda experience was awesome! Nick made the purchase super easy and did everything in his power to help me out. He was calm and assertive, always m My Mazda experience was awesome! Nick made the purchase super easy and did everything in his power to help me out. He was calm and assertive, always made sure I was comfortable, and ensured the sell could be completed as quickly as possible! More

Job welll Done All I can say is that Robert Scott sullivan is the man to talk to. He listened to me took down my needs, and is extremely funny. Paul his boss was rea All I can say is that Robert Scott sullivan is the man to talk to. He listened to me took down my needs, and is extremely funny. Paul his boss was real and down to earth, which in this day and age is rare. Everyone at the Chapman Mazda office were great to work with. From the sale, to finance Mr. Tao. I havent bought a vehilce in a few years but God, buying a vehicle from Chapman Mazda felt genuinely good. Thank you! More

Superior buying experience I purchased a new CX-5 from Michael Knox at Chapman Mazda a little over a month ago and I couldn’t have asked for a better experience. When I walked I purchased a new CX-5 from Michael Knox at Chapman Mazda a little over a month ago and I couldn’t have asked for a better experience. When I walked into the dealership, I wasn’t quite ready to buy a car, I was still narrowing down my choices. Mike was so informative and helpful and told me take my time. When I had follow-up questions, he emailed me back within minutes. He provided exceptional service and I wouldn’t hesitate to recommend him. More