Chapman Mazda

Great Service Justin Lenocker and Marc did a great job resolving my car squeaking issue which I am facing from last 3 months. I really appreciate there work. Tha Justin Lenocker and Marc did a great job resolving my car squeaking issue which I am facing from last 3 months. I really appreciate there work. Thanks Praneeth More

Excellent customer service The staff here are very friendly and knowledgable. They pointed me in the right direction and provided me with information on buying and leasing. As i The staff here are very friendly and knowledgable. They pointed me in the right direction and provided me with information on buying and leasing. As it was my first car shopping experience, they made it a very easy and pleasant experience. More

Returning Customer I had bought several cars over the years but this was the first time doing it on my own. Both Scott Sullivan and Paul Dodge were very helpful in the I had bought several cars over the years but this was the first time doing it on my own. Both Scott Sullivan and Paul Dodge were very helpful in the car selection process, options available, warranty selection and arranging the perfect payment for my budget. I met several other people and they all treated me like family. I had remembered past car shopping experiences and drove an extra 25 miles to see if Chapman was still the great dealership that I had hoped it was. Yes!!! Thank you team Mazda More

Fantastic service I started looking to lease a car a few months prior to my move to Phoenix. I found Chapman Mazda and requested a quote online. Bill responded promptly I started looking to lease a car a few months prior to my move to Phoenix. I found Chapman Mazda and requested a quote online. Bill responded promptly and was very helpful. He set up an appointment with me (on his day off!!!!) since it was the only day I was in Phoenix prior to my move. Everything was streamlined, easy. Bill was very knowledgeable about all the features of the car. I was out of there in a short period of time with everything set up. More

Customer for ever! I own a 2011 Mazda Miata MX-5 that I did not buy from Chapman. The car needed service and this dealership is the closest to my home. Justin was my ser I own a 2011 Mazda Miata MX-5 that I did not buy from Chapman. The car needed service and this dealership is the closest to my home. Justin was my service adviser and he took care of me like I was his brother. There were a few things that needed to be done and he helped me prioritize which was most important and we took it from there. Justin put no pressure on me to fix things that weren't important at the time. I am a Chapman Mazda customer for ever! More

5 Star Service We drove 110 miles to find good service. Nick was a pleasure to work with; he kept in touch daily until we had our car. He explained all the details e We drove 110 miles to find good service. Nick was a pleasure to work with; he kept in touch daily until we had our car. He explained all the details even though this is our first smart car & it's still confusing to us. He still calls to answer any questions we may have. Great service from all involved. The dealership is clean, bright & very welcoming. Highly recommend. More

Refreshing Experience I definitely pick the right place to buy my car. I have had bad experiences with other dealership where the car salesman made me feel pressured and ov I definitely pick the right place to buy my car. I have had bad experiences with other dealership where the car salesman made me feel pressured and overwhelmed. Chapman Mazda didnt make me feel that way at all. Nick was awsome! He made the process smooth and answered all my questions. He was so patient in explaining all the cool accessories and safety features in my car and made sure I understood how to use them.Five stars for him for sure!!! More

Good Move Going to Chapman Mazda My wife wanted a Miata so I did my due diligence online and Chapman was the first to contact me. I scheduled an appointment and then headed out to Bel My wife wanted a Miata so I did my due diligence online and Chapman was the first to contact me. I scheduled an appointment and then headed out to Bell Road to see what they had. Nick greeted me soon after I arrived and then showed me the options I had with the different Miatas they had on the lot. His sales approach was low key: no pressure. After Nick gave me short tutorial about the car, we took it out for a spin, and we started talking about making a deal. When we got back, we talked money, and again low key. Nick explained what the numbers meant and clearly walked me through the paperwork. I was in and out the door with what we wanted at a fair price in about three hours. We’ve had the car for a week, and I am impressed that Chapman and Nick have been in contact to be sure that all is well with the Miata. I’ll be back for our next Mazda. More

Gave us the run around for hours! Said we could trade in then after many hours and making us meet the sales person at another dealership to value our trade in, coming to our home to ta Said we could trade in then after many hours and making us meet the sales person at another dealership to value our trade in, coming to our home to take photos of our trade in, returning to Chapman dealership again, told us we coupled trade, waiting around for the GM as the sales person asked us to wait again, was told no go on trade. Sales man disappeared guess he doesn't like to give bad news. He absence was very noticeable and odd. Then he calls me the next day to say he hasn't forgot on about us. More

New car purchase My husband and I purchased a new Mazda CX-5 and everyone from the Sales Manager, Paul, to Bill who sold us the car and made sure we were knowledgeable My husband and I purchased a new Mazda CX-5 and everyone from the Sales Manager, Paul, to Bill who sold us the car and made sure we were knowledgeable on the model we were purchasing, to Steve the Finance Manager, who thoroughly explained all of our options. Purchasing or leasing a car can be stressful and a bit overwhelming. But the entire team at Chapman Mazda made it a painless experience. More