Chapman Mazda

Friendly Service with a Smile Michael Knox was very friendly & helpful with all our concerns. Am very pleased with our new Mazda CX5. Appreciated all his efforts. Also he introduc Michael Knox was very friendly & helpful with all our concerns. Am very pleased with our new Mazda CX5. Appreciated all his efforts. Also he introduced us to the Service Manager who we look forward to working with. Thank you enjoyable experience! More

I'm trying to trade my Mazda6 in and buy a new one I have requested specific information on two vehicles from an internet manager It appears that this particular person , who I will not name, has some I have requested specific information on two vehicles from an internet manager It appears that this particular person , who I will not name, has some service and communication issues Not even sure if the guy works on the property. I would appreciate some decent service and loyalty from a dealership I bought my last car from Definitely CANNOT work with current person- no sense of urgency at all My deal is easy- Trade my car and buy a new one Todd Crowe Scottsdale More

Okay, salesman was good Salesman Jorge Valenzuela was good. Hard to get them to work you a fair deal. Lots of back and forth. That was only issue we had. Salesman Jorge Valenzuela was good. Hard to get them to work you a fair deal. Lots of back and forth. That was only issue we had. More

Excellent, hassle free service. I bought a Mazda3 and the service and experience at Chapman Mazda was excellent. Scott Sullivan took me step by step through the process and I was I bought a Mazda3 and the service and experience at Chapman Mazda was excellent. Scott Sullivan took me step by step through the process and I was done in just a few hours. More

Bill Rocks Bill and Jonathan worked out a great deal for me to lease the 2019 CX-9 and I'm in love with the car. Bill is thorough and provides great customer se Bill and Jonathan worked out a great deal for me to lease the 2019 CX-9 and I'm in love with the car. Bill is thorough and provides great customer service, you can really tell her cares about his clients. More

New Mazda 6 purchase. Worked with Scott Sullivan and Robert Riley and they were great. We test drove a couple models and they were always attentive, knowledgeable and seeme Worked with Scott Sullivan and Robert Riley and they were great. We test drove a couple models and they were always attentive, knowledgeable and seemed truly interested in showing us all that Mazda can offer. It was such a pleasure to have experienced sales people of my peer group to deal with and that experience shone during all our interactions with them. Through the entire process they were great and even followed up the next day with us even though it was the weekend. I have bought many cars over the long decades of my life and I would honestly say that Chapman Mazda and the sales team are some of the best I have encountered. I would recommend them and Mazda if you are looking for your next vehicle. Put it this way Chapman, I walked into your dealership looking for a Mazda 3 and I drove out in a Mazda 6 in Signature trim and two days and 150 miles later I still have a grin on my face. #wouldbeupsoldagain :) More

Great people and great service. Not the typical sales people they didn't push push push they just gave us some space and waited for us to approach them and people and great service. Not the typical sales people they didn't push push push they just gave us some space and waited for us to approach them and ask questions. Scott is a great guy. Very recommended More

great sales experience bought my first used car and was dreading the process. Luckily I was referred by a friend to Scott Sullivan who with his GSM and finance mgr JP, made bought my first used car and was dreading the process. Luckily I was referred by a friend to Scott Sullivan who with his GSM and finance mgr JP, made it such a smooth, pleasant experience. And Maribell saved the day by helping me with a notarized document eliminating one more hurdle for my day More

Beautiful VW Beetle for my 16 year old We are extremely happy with the beautiful & pristine 2014 VW Beetle Convertible we bought from Nick at Chapman Mazda. We live way in Gilbert so we cal We are extremely happy with the beautiful & pristine 2014 VW Beetle Convertible we bought from Nick at Chapman Mazda. We live way in Gilbert so we called about the car before we came to see it. Nick was so helpful with answering my questions about the car beforehand. When we arrived, the car was parked right in the front for us to immediately see. The car was in such great condition with low mileage & at a great price. We couldn’t turn it down & bought it that day. We were in & out & driving the car home within 3 hours. It was a surprise for our daughter right before Christmas, because we couldn’t wait! She is in love with this car. Nick even located the 2nd key for the car & mailed it to us shortly after. We are very satisfied with our car & highly recommend this dealership for your next purchase. More

Something so simple.... done incorrectly. I have been debating mentioning this, but it has been bugging me. I went in for an oil change last month on my CX-5. With the oil change, they also I have been debating mentioning this, but it has been bugging me. I went in for an oil change last month on my CX-5. With the oil change, they also check the tires. They proceeded to inflate all of my tires with between 40 - 42 PSI. My tires should not have more than 35 PSI. Does not instill a lot of confidence in the service department when they screw up something so simple..... More