Chapman Mazda

LOVE My CX-5! I am so grateful for how Chapman Mazda was able to help me. I had been researching my purchase for a CX-5 for months. Chapman was the 3rd Mazda dealer I am so grateful for how Chapman Mazda was able to help me. I had been researching my purchase for a CX-5 for months. Chapman was the 3rd Mazda dealership I had dealt with. The first dealership I felt was very disrespectful to me. The 2nd dropped the ball at the very last minute... After leaving there in near tears, I decided to call Chapman and see if they had the car I had set my heart on. Fortunately Bill Lohmeyer answered my call and quickly acted to help me with my situation. They had 1 model of the exact car I wanted. He reached out to the sales manager Paul. I was able to send my information over. Bill had the car ready by the time I arrived. The sale was very straight forward and Professionally handled. The finance advisor was very friendly and was able to get me through financing very quickly. THANK YOU!!! I absolutely LOVE my CX-5. I am so glad I did not give up on Mazda after the 2 bad experiences. Thank you Bill for answering my call on Friday the 13th...… My Lucky Day! More

Great service. This is Moses and Catherine, we would recommend this dear to anyone looking to buy a car, they have excellent customer care and great cars. We loved t This is Moses and Catherine, we would recommend this dear to anyone looking to buy a car, they have excellent customer care and great cars. We loved the experience, however we wish the price listed online could include the added accessories to the car. More

Amazingly stress free! First time buying a car on my own and am so grateful to everyone I met at Chapman Mazda....especially Bill Lohmeyer and Harry Nesbitt. Thank you! First time buying a car on my own and am so grateful to everyone I met at Chapman Mazda....especially Bill Lohmeyer and Harry Nesbitt. Thank you! More

Updated, review from 5 stars down to 1 Bill spent time emailing with us and then came in on his day off to accommodate the schedule of our family to get us into the car we wanted for the be Bill spent time emailing with us and then came in on his day off to accommodate the schedule of our family to get us into the car we wanted for the best value. He’s friendly, honest and takes time to make you feel like family. He became an instant friend and we’ll forever be grateful for the time he took to help us get into a new vehicle. Please pass the word along not to purchase from Chapman Mazda dealership. This is ridiculous. Aside from not doing a decent detail job before signing it over and not giving us anywhere near a full tank of gas (it was on empty) the below aftermath has left us infuriated and is still not resolved. A MONTH HAS GONE BY AND OUR TRADE IN LOAN HAS STILL NOT BEEN PAID OFF, AND WE HAVE RECEIVED DISRESPECTFUL RUNAROUND FROM ALL EMPLOYEES CONTACTED. THE LATE PAYMENT HIT OUR CREDIT REPORT AND WE ARE STILL WAITING FOR THE PAYOFF SO WE CAN CALL ALL THREE CREDIT BUREAUS TO RESOLVE OUR CREDIT SCORE POINTS DECLINING, AS WELL AS CREATING A FORMAL COMPLAINT WITH THE BETTER BUSINESS BUREAU. MY HUSBAND AND I BOTH RECEIVED CALLS FROM THE DEALERSHIP TRYING TO SELL US THE CAR WE TRADED IN AND THE CAR WE ALREADY PURCHASED. WE HAVE 4 MAZDA PURCHASES IN THE FAMILY AND HAVE NEVER HAD AN ISSUE BEFORE THIS DEALERSHIP. WILL NEVER BUY FROM CHAPMAN AGAIN!!!! DO NOT RECOMMEND TO ANYONE! More

Great overall buying experience Great staff, they got back to me promptly regarding the vehicle I was looking for and made sure it was ready to check out when I arrived. Bill Lohmey Great staff, they got back to me promptly regarding the vehicle I was looking for and made sure it was ready to check out when I arrived. Bill Lohmeyer was very knowledgeable and professional and made the buying process as painless as possible. I will definitely consider Chapman first with my next auto purchase More

Great car buying experience with Chapman We appreciate the business and the car buying experience at chapman mazda! Much like our new CX 5 GT, it was a pleasure to have been assisted by the w We appreciate the business and the car buying experience at chapman mazda! Much like our new CX 5 GT, it was a pleasure to have been assisted by the wonderful people here including Mr Bill Lohmeyer who made it so easy for us. Just like I recommend a Mazda, I recommend coming here and checking out with a car!! Thanks everyone there. More

Love my new car! Arrived at Chapman with Bill waiting and ready to greet me and a car ready for me to hopefully purchase. Everything went smoothly, everyone ever so f Arrived at Chapman with Bill waiting and ready to greet me and a car ready for me to hopefully purchase. Everything went smoothly, everyone ever so friendly, and Bill was great to deal with. More

Professional, Patient & Thorough I dreaded going to look for a car, but my experience from the time I walked through the door until I drove off in my new car was amazing. These was no I dreaded going to look for a car, but my experience from the time I walked through the door until I drove off in my new car was amazing. These was no pressure or up selling. I told Nick what I wanted, voiced my concerns, and he helped me understand some of the functions/options about the car which helped me choose the right car for me. Also, being able to test drive the vehicle under different conditions put my mind at ease about a few concerns I had. I felt completely empowered, educated and comfortable. Thank you Nick for making this car buying experience a favorable day for me! More

Great experience! Bill was very helpful, considerate, and best of all... NOT pushy!!! I enjoyed working with him and believed that he was interested in helping my famil Bill was very helpful, considerate, and best of all... NOT pushy!!! I enjoyed working with him and believed that he was interested in helping my family get exactly what we were looking for! More

Didn't take much time Bill got me in and out within a few hours, which was appreciated. Did a good job of explaining the model I was interested in and managed for an enga Bill got me in and out within a few hours, which was appreciated. Did a good job of explaining the model I was interested in and managed for an engaging test drive. More