Chapman Mazda
Phoenix, AZ
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601 Reviews of Chapman Mazda
"My First Car" I was shopping around for a car and had been to couple of dealerships, but this Dealership (Chapman Mazda) was the only one that actually worked with I was shopping around for a car and had been to couple of dealerships, but this Dealership (Chapman Mazda) was the only one that actually worked with me. Other dealerships didn't understand my needs or they might too busy selling their choice of car to me. Chapman Mazda seem like the most sincere dealership, even if they are trying to sell you something (which is their job), they are still looking out for you and will work with you. The perfect balance at a dealership. I got the exact car I wanted at the price I thought was fair, thank you Chapman Mazda! Kudos to Bill Lohmeyer & his Sales Manager Harry Nesbitt !!! 100% recommend them. I can't say enough great things. They truly made this a great experience. Sincere Thanks to Bill Lohmeyer !! More
Great team that leaves the customer with a feeling of care This is a second time this year that my wife and I have gone to this dealership to buy a car and both time we had Bill Lohmeyer and his manager Harry This is a second time this year that my wife and I have gone to this dealership to buy a car and both time we had Bill Lohmeyer and his manager Harry Nesbitt as our sales crew. Both times we had a great experience with them starting with the test drive and ending with a good deal at the end. Both those gentlemen are very professional, knowledgeable and very caring toward their customer. I would recommend them to anyone that is on the market for a new Mazda. More
Bill Lohmeyer and the sakes manager Harry were great Just got a new CX5 Grand Touring from Bill and Harry. Really great guys and I would highly recommend that you get your next car from them and Chapman Just got a new CX5 Grand Touring from Bill and Harry. Really great guys and I would highly recommend that you get your next car from them and Chapman Mazda. More
Very professional and personable salesman I enjoyed my experience with this dealership! The salesman Bill Lohmeyer was incredibly professional and personable! I felt like a valued customer and I enjoyed my experience with this dealership! The salesman Bill Lohmeyer was incredibly professional and personable! I felt like a valued customer and that he was looking out for my best interest! More
New car search Looking at several mid-sized SUVs for a new car. Everyone here was great to work with and I think I got a great car for a great price. Looking at several mid-sized SUVs for a new car. Everyone here was great to work with and I think I got a great car for a great price. More
Thank you Bill Lohmeyer For making our purchase process as easy as it could be. For having all the paperwork ready when we showed up. We are loving are new vehicle as easy as it could be. For having all the paperwork ready when we showed up. We are loving are new vehicle More
**Updated after posting** ***REVIEW UPDATE*** Update: Chapman Mazda and I were able to work towards an agreement. They handled my situation with great care and transparency. ***REVIEW UPDATE*** Update: Chapman Mazda and I were able to work towards an agreement. They handled my situation with great care and transparency. I really appreciated their efforts and am loving my new car! Buyer Beware: This dealership failed to honor the agreed-upon price that was given twice in writing, once to me via text and another to my email through an online inquiry. Upon arrival, with cash to purchase, the price was off and I didn't feel that the dealership was transparent with me upfront. Fees are understandable within reason, but I draw the line where I feel like I am being taken advantage of. Specifically, new tires installed on the car after the price conversation and prior to my arrival at the dealership with cash in hand based on agreed-upon price. I am posting this to prevent others from experiencing similar issues. Honesty is the best policy and I didn't feel like the staff I met with that day or had been speaking to up to a week prior were behaving honestly. More
Great Experience Bill is a great man who makes you feel like family. He cares a great deal about his customers and their satisfaction with their purchase. Bill is a great man who makes you feel like family. He cares a great deal about his customers and their satisfaction with their purchase. More
Very great service and easy to work with... Been to a couple other Mazda car dealerships in the valley that were okay, but Chapman worked out the best overall. They were able to lock me in a gre Been to a couple other Mazda car dealerships in the valley that were okay, but Chapman worked out the best overall. They were able to lock me in a great price for a new CX-5. I had the honor of meeting and working with Bill, and he made the process easy. He is very transparent and nice. I am happy with my new purchase and hope to work with him again in the future. If you are looking for the same (transparent and easy to work with type), then seek out Bill L. at Chapman Mazda! :) More
Very fast and efficient I had the pleasure of working with Bill and Elisabeth to get my car and they were so helpful and very nice. Look forward to being in the Mazda family. I had the pleasure of working with Bill and Elisabeth to get my car and they were so helpful and very nice. Look forward to being in the Mazda family. More