Chapman Mazda
Phoenix, AZ
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601 Reviews of Chapman Mazda
Amazing service Our whole experience with Bill Lohmeyer and the management staff was outstanding. We would highly recommend visiting Chapman Mazda for the next purc Our whole experience with Bill Lohmeyer and the management staff was outstanding. We would highly recommend visiting Chapman Mazda for the next purchase of a car. More
Straightforward. Transparent. Easy After doing a bunch of browsing and spending time with pushy salesmen and shady negotiating tactics, it was a serious breathe of fresh air to do busin After doing a bunch of browsing and spending time with pushy salesmen and shady negotiating tactics, it was a serious breathe of fresh air to do business with Bill. I explained to him what I liked and didn't like, we found a car that checked off all my boxes, negotiations were quick and straightforward (and very very fair), and I drove off in my new CX-30 very pleased with my decision. Will be coming here for all my mazda needs for the forseeable future. More
Worth the drive Drove from Tucson to Phoenix met with Bill Lohmeyer and all I can say is its worth the drive!! Very pleasant non-stressful purchase. Thank you! Drove from Tucson to Phoenix met with Bill Lohmeyer and all I can say is its worth the drive!! Very pleasant non-stressful purchase. Thank you! More
Third vehicle purchased from Chapman. That is my basic review. I go back because I like the whole process and feel good about the way I am treated. review. I go back because I like the whole process and feel good about the way I am treated. More
Bill lohmeyer was a big help today! Very caring honest and to the point. You could tell he was really there to help and not collect a paycheck. Thank you and to the point. You could tell he was really there to help and not collect a paycheck. Thank you More
Bill Lohmeyer is a Liar! Sold me a used car and gave me a fraudulent carfax report. DO NOT BUY FROM BILL!!! I've had the car less than 30 days and it won't start. The tire pressure indicator light has been o fraudulent carfax report. DO NOT BUY FROM BILL!!! I've had the car less than 30 days and it won't start. The tire pressure indicator light has been on since day one, Bill says thats normal? Many other issues with the car as well. I've tried to contact the dealership and they won't return my calls. Aweful customer service. Bill Lohmeyer is a snake that will sell you a lemon, STAY AWAY FROM CHAPMAN IF YOUR PURCHASING A CAR. More
Had a great experience, Nick was a Great salesman and had a pleasure working with him!! Thank you so much! Love my car!! Make sure to ask for Nick! a pleasure working with him!! Thank you so much! Love my car!! Make sure to ask for Nick! More
Great Experience Friendly, helpful staff made purchasing a new car a great experience. Never felt pressured and they gave me a very good trade-in value for a 12 year Friendly, helpful staff made purchasing a new car a great experience. Never felt pressured and they gave me a very good trade-in value for a 12 year old vehicle. More
Wasn’t greeted for 15 minutes when i walked in on January 6th Monday. We were standing, even sat in the car to see - no one bothered. Brittany finally came and said ‘i thought you were with someone’. Nope, j 6th Monday. We were standing, even sat in the car to see - no one bothered. Brittany finally came and said ‘i thought you were with someone’. Nope, jokes on you - all of you sales saw us when we walked in but decided to ignore us. Maybe because we are young and you thought I can’t afford the car. Paul is rude - would never purchase anything with him. He does NOT deserve my business whatsoever. HE EVEN THROWS PAPER AT YOU - i am not even joking. He is very blunt in a rude way - ‘Why would i lose money to sell my car?’. Maybe you really can’t give me a lower price, but you can’t talk to your customer like this. Brittany doesn’t know anything about her job, clueless - doesn’t know much about the car, always have to go to the back to consult with her boss. Later she just stood in the back and watched Paul trying to close the deal. Nick is the only asset you have- knowledgeable and he actually tries to work with you instead of being rude and cut you off. Bottom line: Brittany doesn’t deserve this commission. Nick needs to get all of it since I wouldn’t have purchased the car if the sales were Brittany and Paul. More
Professional, helpful sales agent I am a long-term Miata owner (3 in the last 30 years). My current version is 12 years old and still great, but I wanted to test drive the 2019 version I am a long-term Miata owner (3 in the last 30 years). My current version is 12 years old and still great, but I wanted to test drive the 2019 version. After a bad experience at another dealership, I called and set up a test-drive with Daniel G. He answered all questions candidly, seemed knowledgeable about the vehicle yet honest when he needed to check on a couple specifics. I did not end up buying a car from him today, simply because the specific one I wanted was not available, but I took his card and will come back to Chapman soon. More