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Chapman Mazda

Phoenix, AZ

4.6
601 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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601 Reviews of Chapman Mazda

February 22, 2020

Amazing service Our whole experience with Bill Lohmeyer and the management staff was outstanding. We would highly recommend visiting Chapman Mazda for the next purc More

by joann.traver.jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Feb 24, 2020 -

Chapman Mazda responded

Thank you so much for the positive feedback. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Let us know if we can ever be of service. Your Friends at Chapman Mazda

February 16, 2020

Straightforward. Transparent. Easy After doing a bunch of browsing and spending time with pushy salesmen and shady negotiating tactics, it was a serious breathe of fresh air to do busin More

by Nathan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Feb 17, 2020 -

Chapman Mazda responded

We greatly appreciate your business and we are very happy to see that you had an outstanding experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman

February 10, 2020

Worth the drive Drove from Tucson to Phoenix met with Bill Lohmeyer and all I can say is its worth the drive!! Very pleasant non-stressful purchase. Thank you! More

by gates0399
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Feb 11, 2020 -

Chapman Mazda responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership. Your Friends at Chapman Bell Road

February 09, 2020

Third vehicle purchased from Chapman. That is my basic review. I go back because I like the whole process and feel good about the way I am treated. More

by az4zig
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, Bill Lohmeyer
Feb 11, 2020 -

Chapman Mazda responded

We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles. Your Friends at Chapman Bell Road

February 06, 2020

Bill lohmeyer was a big help today! Very caring honest and to the point. You could tell he was really there to help and not collect a paycheck. Thank you More

by Vinniemac911
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Feb 07, 2020 -

Chapman Mazda responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman Mazda

January 31, 2020

Bill Lohmeyer is a Liar! Sold me a used car and gave me a fraudulent carfax report. DO NOT BUY FROM BILL!!! I've had the car less than 30 days and it won't start. The tire pressure indicator light has been o More

by EngesserFamily
Recommend Dealer
No
Employees Worked With
Bill Lohmeyer
Jan 31, 2020 -

Chapman Mazda responded

Mr. Engesser, Thank you for taking the time to speak with me and allowing me to offer some assistance. We look forward to seeing you in Service on Monday morning. I have no doubt that we will be able to address your concerns. You can reach out to me anytime, below is all of my direct contact information. Have a super great day! Rita Welch Customer Care Manager 602-298-6245 ritawelch@chapmanchoice.com

January 24, 2020

Had a great experience, Nick was a Great salesman and had a pleasure working with him!! Thank you so much! Love my car!! Make sure to ask for Nick! More

by sherrievolk
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Jan 27, 2020 -

Chapman Mazda responded

Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership. Your Friends at Chapman Auto

January 20, 2020

Great Experience Friendly, helpful staff made purchasing a new car a great experience. Never felt pressured and they gave me a very good trade-in value for a 12 year More

by slaubmeier14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer, Paul Dodge
Jan 20, 2020 -

Chapman Mazda responded

Thank you so much for the positive feedback. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Let us know if we can ever be of service. Your Friends at Chapman Mazda

January 11, 2020

Wasn’t greeted for 15 minutes when i walked in on January 6th Monday. We were standing, even sat in the car to see - no one bothered. Brittany finally came and said ‘i thought you were with someone’. Nope, j More

by munjeong09
Recommend Dealer
No
Employees Worked With
Brittany , Jerald "Nick" Nicholas, Paul Dodge
Jan 30, 2020 -

Chapman Mazda responded

Munjeong, We are sorry about the wait to be greeted on our lot and the actions of one of our employee’s, We do want to thank you for moving forward with the purchase and the kind words about Nick Nicholas. If you should need anything in the future please feel free to reach out to me personally. Kevin Deporter - General Sales Manager Direct Line - (602) 993 -3322 ext. 6255 Cell Phone - (602) 818-4568-text for fast response kevindeporter@chapmanchoice.com

December 20, 2019

Professional, helpful sales agent I am a long-term Miata owner (3 in the last 30 years). My current version is 12 years old and still great, but I wanted to test drive the 2019 version More

by Cary R
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Gutierrez
Dec 23, 2019 -

Chapman Mazda responded

Thank you for your review and for visiting Chapman Mazda. We are happy to learn that Daniel gave you such a good experience during your visit. Please let us know if there is anything else, we can do for you and we look forward to working with you in the future. Your Friends at Chapman Mazda

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