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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,374 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,374 Reviews of Chapman BMW On Camelback

October 09, 2018

Tom Brown Encore Genius My wife and I recently met with Tom Brown to familiarize us with the various capabilities of our BMW X5. Such a pleasure to meet Tom. He walked us thr More

by tomd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brown (Encore Genius)
Oct 10, 2018 -

Chapman BMW On Camelback responded

Thank you for the kind review on your experience with Tom. We are pleased to hear he helped you gain a better understanding of your X5! We hope to be able to help you maintain your BMW for years to come. Vida Wilson - Business Development Manager - 602-308-4907

October 08, 2018

Outstanding client service Craig and Chapman BMW did an excellent job with my recent X5 purchase. Craig was the best salesman I’ve ever worked with. He took his time showing me More

by Amy121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin, Jonathan Oneill
Oct 09, 2018 -

Chapman BMW On Camelback responded

Amy121, Craig and the team thank you for the wonderful review on your experience with them. Congrats on your BMW X5 and enjoy your Ultimate Driving Machine! We look forward to serving you for years to come. Your Friends at Chapman BMW on Camelback

October 05, 2018

Top notch service post collision. Chris Crawford treated us with respect, credibility and patience as he gave us timely updates on our service status. We highly recommend Chapman’s dea More

by JoanS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE SERVICE
Oct 05, 2018 -

Chapman BMW On Camelback responded

JoanS, Chris and the team appreciate the positive comments and the 5 stars! We look forward to servicing you for years to come. Your Friends at Chapman BMW on Camelback

September 30, 2018

Excellent service to a very busy, working, new mom I needed to trade in my lease for a bigger vehicle due to my new son. Taking time out of my schedule is difficult but Steve worked with me over the ph More

by BMWMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Oct 02, 2018 -

Chapman BMW On Camelback responded

BMWMom, Congrats on your new X3! Steve is a valued member of our team and we are so happy to hear of your great experience. We are always here for you and we look forward to serving you for years to come. Enjoy your Ultimate Driving Machine! Your Friends at Chapman BMW on Camelback

September 28, 2018

2nd Car, Same Amazing Experience! POSITIVE, POSITIVE, POSITIVE! That’s how I felt about my recent car purchase at Chapman BMW on Camelback. This was my second purchase at the dealershi More

by taylorjdalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wallace, Craig Rusin, ARTIN MAJIDI, Elliott Burnette
Oct 16, 2018 -

Chapman BMW On Camelback responded

Taylor - Congrats on your new BMW and thank you for the review, repeat business, brand loyalty and kind words. Our goal at Chapman is to make all of our customers have a positive and happy experience with us. We hope you are enjoying your new BMW and we will look forward to helping you maintain it for years to come. Happy and safe driving to you. Vida Wilson - Business Development Manager - 602-308-4907

September 24, 2018

great buying experience Joe Lena was very helpful in getting me the X5 that I wanted he took the time to explain all of the features of the car and would recommend him to any More

by johnw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lena
Sep 24, 2018 -

Chapman BMW On Camelback responded

Congratulations on your new BMW X5. We appreciate your review and the opportunity to earn your business. We hope you are enjoying your Ultimate Driving machine and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907

September 19, 2018

Simply the best! This is my first ever car, and since day 1, Craig shared his wealth of knowledge about all the in and outs of the 330i which i had my heart set on. No More

by Hesham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
Sep 24, 2018 -

Chapman BMW On Camelback responded

Congratulations on your Dream Whip, we do enjoy making things happen for our customers! We are so pleased Craig was able to make your first purchasing experience an awesome one for you. We hope you are enjoying your Ultimate Driving Whip and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907

September 18, 2018

Five stars all-round! Just finished up leasing our third BMW from Craig Rusin over at Chapman BMW. He knows the cars in and out and truly wants the lease/purchase experienc More

by Drewd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
Sep 24, 2018 -

Chapman BMW On Camelback responded

Congratulations on your new BMW! Thank you for coming back to Craig with your business and for the fantastic review. We appreciate your words and are so pleased to hear you had another great purchasing experience here at Chapman BMW on Camelback. We hope you are enjoying your new Ultimate Driving Machine and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907

September 13, 2018

Amazing as always I purchased a few vehicles from Craig and there’s a reason you go back to someone that takes your money! 😊. Thank you for always taking your time to More

by 82e90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
Sep 24, 2018 -

Chapman BMW On Camelback responded

Congratulations on your new BMW and thank you for giving Chapman BMW on Camelback and Craig the opportunity to earn your business again. We appreciate your words and review and believe that is how all purchasing experiences should feel. We hope you are enjoying your Ultimate Driving machine and look forward to seeing you for any service needs you may have. Vida Wilson – Business Development Manager – 602-308-4907

September 11, 2018

my sister Alan Jones was very helpful.. he helped my sister a lot. He really paid attention. He was also very kind and understanding. I would send someone to More

by Poor mother with children
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh , Alan Jones
Sep 11, 2018 -

Chapman BMW On Camelback responded

Kiarra, Your and your sisters reviews are very upsetting after doing some research on the actual facts of the situation and reviewing messages and calls between yourself and sales. My General Sales Manager, Alan Jones, will be reaching out to you. Vida Wilson – Business Development Manager – 602-308-4907

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