Chapman Acura
Tucson, AZ
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156 Reviews of Chapman Acura
Service on my Element Scott and his crew are always top notch! Super great service and incredibly friendly. They're always ready to help make your service appointment as pa Scott and his crew are always top notch! Super great service and incredibly friendly. They're always ready to help make your service appointment as painless as possible. More
Everyone very friendly and fast service! We have use this dealership for purchase and service our vehicles. Always pleasant and willing to help. Our favorite service Advisor is Dale Schulzkum We have use this dealership for purchase and service our vehicles. Always pleasant and willing to help. Our favorite service Advisor is Dale Schulzkump worked with him for years. Keep the good work and fantastic service up!! More
Excellent customer service Really enjoy working with Joe in your service area. Very personable and knowledgable. Helped at the end with setting up one of our phones which Really enjoy working with Joe in your service area. Very personable and knowledgable. Helped at the end with setting up one of our phones which weren't connecting to bluetooth system. More
Great dealer and service dept. My service was handled promptly and professionally. Shawn was my service advisor and he did a great job! I would highly recommend this dealer to anyon My service was handled promptly and professionally. Shawn was my service advisor and he did a great job! I would highly recommend this dealer to anyone. They even washed my car! Thanks Shawn! More
Great service Took my RDX in for service. the repair wasn't technically covered under warranty but Shawn Carano and the service manager waved all the fees. Great de Took my RDX in for service. the repair wasn't technically covered under warranty but Shawn Carano and the service manager waved all the fees. Great dealership, I will come back for all maintenance. Car has never driven better. More
Kim Peters and Customer Service My wife and I completed the purchase of a new, 2019 RDX A-Spec last night. Due to our working hours, we could not arranged to pick up the car except My wife and I completed the purchase of a new, 2019 RDX A-Spec last night. Due to our working hours, we could not arranged to pick up the car except in the evening. Our Internet Sales Person, Kim Peters, waited for us, welcomed us in with fresh coffee and proceeded to spend the remainder of the business night with us. She had all of the paperwork prepared in advance, took us to view our new car and she immediately began teaching us about the technology of this vehicle. We stopped for moment to complete the transaction papers, and then Kim was right back with us in the vehicle teaching. The dealership closes at 8:00pm, but Kim did not hesitate to stay late and continue to help us learn. My wife and I have purchased many cars in our lives, but we have to say that Kim was the most customer-service oriented representative we had worked with in many, many years. She is an exceptional professional and an asset to the Chapman Auto Group. Thank you for your care, attentiveness and personal approach. More
Michael Mnatzaganian , Sales Wow! I was shocked the great professionalism of Michael Mnatzaganian and his knowledge in sales. Michael was concise , to the point and knowledgeable. Wow! I was shocked the great professionalism of Michael Mnatzaganian and his knowledge in sales. Michael was concise , to the point and knowledgeable. Michael has earn my respect and truly recommend this sales person for your car shopping experience. Furthermore , Dennya Ortiz the finance manager not even words to say thank you she was excellent! Definitely I will be back to Chapman Acura. More
Kim Peters I would highly recommend miss Kim Peters. Dealer at the Chapman Acura dealership. Kim helped me get into a car I love and was on top of every detail. I would highly recommend miss Kim Peters. Dealer at the Chapman Acura dealership. Kim helped me get into a car I love and was on top of every detail. She made it very easy and was extremely detailed oriented. She made the process painless and I drove off the lot with my car that day. More
Excellent work and support by Michael Mnattzaganian. Mr. Michael Mnattzaganian of sales team made our 2018 RLX purchase very pleasant. He was aware of our needs and provided excellent support. We are loo Mr. Michael Mnattzaganian of sales team made our 2018 RLX purchase very pleasant. He was aware of our needs and provided excellent support. We are looking forward to enjoying driving our new car. We give overall excellent to Chapman Acura sales team. More
Best Experience Ever Kim Peters was fantastic to work with and for the first time ever, I didn’t feel like I was being taken when buying a car. I would recommend this dea Kim Peters was fantastic to work with and for the first time ever, I didn’t feel like I was being taken when buying a car. I would recommend this dealership and particularly Kim when you are ready to buy a new or used vehicle! More

