Central Kia of Plano

I was able to get the car I came in for at a great price, with a fair trade-in value for my old car. The staff were very helpful ad friendly. I usually dread shopping at a dealership but came away from this with a fair trade-in value for my old car. The staff were very helpful ad friendly. I usually dread shopping at a dealership but came away from this experience feeling good. More

Mark was great!!! He was patient with me (I test drove several vehicles) and extremely knowledgeable about the product(s) he was selling. I was so pleased with my experience that I have already referred several vehicles) and extremely knowledgeable about the product(s) he was selling. I was so pleased with my experience that I have already referred a friend who, after seeing my new Kia Soul, was interested in purchasing the same vehicle. Mark should be commended; he is a valuable asset to his dealership. More

We needed a new car, but were not in a huge hurry. My wife was interested in the Kia Soul, and drove one at the dealership in Mesquite. But, the salesperson there was squirrelly about whether it was ava wife was interested in the Kia Soul, and drove one at the dealership in Mesquite. But, the salesperson there was squirrelly about whether it was available in a manual transmission with leather seats and the couple of colors she liked. He told my wife he would locate one and call her about coming in on Saturday. In the meantime, we learned through Kia's webiste that you can only get leather seats in the most expensive configuration, which is not available with a manual at all. I learned that Central Kia was listed as an affifliated dealership through my credit union, and saw on their website that they had a manual Plus in the right color with manual transmission. I sent an email request and Bryan Bauer responded pretty quickly. He confirmed the vehicle, the dealer options, and offered it at a price consistent with what my credit union told me to expect. We arrived at 9:15am on Saturday, test-drove it with our kids, did all of the paperwork, and drove out with a detailed vehicle at 11:20am. Bryan respected our time (and our kids' time), moved the transaction along, and followed up afterward. Our experience at the dealership is the exact opposite of the horror stories about waiting for hours and playing endless games over the numbers. I highly recommend Bryan. More

The three gentlemen that I mentioned above went far and beyond their job duties. Great experience at this dealership! Id really cant say enough about the great customer service. These gentlemen are very beyond their job duties. Great experience at this dealership! Id really cant say enough about the great customer service. These gentlemen are very good men and hard working to please. Phyllis Morton The Best guys in the store! More

When I initially began my search for a new car, I contacted several dealerships online to compare quotes. Bryan gave me an up-front quote over email that listed all of the incentives and additional c contacted several dealerships online to compare quotes. Bryan gave me an up-front quote over email that listed all of the incentives and additional charges, including TTL. I knew before I even went in to the dealership exactly how much I would be paying for my new car. After some research, I realized that the price he had quoted me was even lower than I would have thought to ask for. I was very impressed that Bryan gave me the absolute best deal possible up-front, without trying to wring a few extra bucks from me. This was my first new car purchase, and I expected to spend most of my day at the dealership. From start to finish, including test drive, signing paperwork, and getting my new car detailed, I was in and out in under 2 hours. More

We felt they were honest. They were knowledgable. They We felt they were honest. They were knowledgable. They were prompt and service oriented. I will recommend to my friends. Also, got a great price We felt they were honest. They were knowledgable. They were prompt and service oriented. I will recommend to my friends. Also, got a great price on my vehicle. More

Bryan and Central Kia of Plano were great. I wanted to surprize my wife with her new car and they made it happen. With only 15 minutes notice, they pulled a new car from the showroom floor and replaced i surprize my wife with her new car and they made it happen. With only 15 minutes notice, they pulled a new car from the showroom floor and replaced it with her car. They placed Christmas color balloons on the mirrors, a big red bow on the hood, and a Christmas card on the windshield. Needless to say, she was very surprized and happy. After moving the car from the showroom floor, Bryan took the time to walk my wife through all the options and features of her new car. Thank you guys for all your help. Happy Holidays. More

We walked into the dealership two minutes before closing with an interest in only looking at vehicles available for sale. Even though the remaining staff were interested in going home after a long day at w with an interest in only looking at vehicles available for sale. Even though the remaining staff were interested in going home after a long day at work, they remained and visited with my son and me about what our needs were and vowed to put us into a vehicle regardless of how late they needed to stay. Around 10:00 p.m. my son and I mentioned that we were hungry as we had not had dinner. The fleet manager, Bryan Jackson, had an employee take our orders for hamburgers and purchased take-out dinner for us at his expense. At 11:20 p.m., we closed on the purchase of a certified-used Kia Optima and left the dealership as the janitorial staff was in the midst of cleaning the showroom. I typically get very stressed and impatient during the purchase of a vehicle but I have to say that this was the most pleasant experience I have ever encountered. All of the staff were pleasant, amusing, personable and make us feel as though we were the only customers. Which at that time of night, we were the only customers! I will certainly be back in the future to purchase another vehicle from the Central Kia team!! More

This dealership seemed to go out of it's way to get me a great vehicle and a great deal. Marcus bent over backward to work this up for me and I can never thank him enough. Meanwhile Bryan went the extra mil great vehicle and a great deal. Marcus bent over backward to work this up for me and I can never thank him enough. Meanwhile Bryan went the extra mile to ensure that I was moving along as quick as possible and when it came time to sign the final papers was good enough to come to my home, explain everything to my wife, and made sure everything got done. Central Kia now has a customer for life and I'll go there before anywhere else as well as let everyone know what a good deal and customer service you get at Central KIA. More

Bryan was extremely professional and friendly. I really enjoyed working with him. He was honest and worked with me on gathering financing options as well as helping me select a car that was within my budge enjoyed working with him. He was honest and worked with me on gathering financing options as well as helping me select a car that was within my budget and satisfied my needs. I had fun with Bryan. He put up with my goofy humor which is always a plus for me :) Stewie (sorry don't remember his last name) in finance was great too, enjoyed speaking with him and considering him very knowledgeable and professional. I especially appreciated the way he worked with my mom who was there as well. I would definitely recommend this dealership to others. More