Back

Central Kia of Plano

Plano, TX

4.8
1,082 Reviews

3401 N Central Expy

Plano, TX

75023

Directions

By Type

1,082 Reviews of Central Kia of Plano

October 28, 2011

I purchased a pre owned Kia Sportage here two weeks ago but was in a terrible car accident due to a drunk driver that ran a red light. My car was totaled and Bryan Bauer and Stewart in the financing depart More

by kpotter88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Bauer and Stewart , Bryan Bauer
Nov 15, 2011 -

Central Kia of Plano responded

We are terribly sorry to hear about your accident and hope that you are okay. Thank you for taking the time to share your kind words with us. We aim to give our customers the most enjoyable buying experience possible and we are so glad you've found this value in us. Please let us know if there is anything else we can do for you. Don't forget to follow us on Facebook and Twitter to check out our exclusive deals. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com

October 25, 2011

Good dealership. I had the opportunity to browse models on the floor by myself before being approached by a salesperson. This allowed me to look at the model I was interested in on my own without feeling More

by rmcdonald
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Bauer, Bryan Bauer
Nov 15, 2011 -

Central Kia of Plano responded

Thank you for taking the time to let us know how we're doing. A goal of ours is to give our customers a stress-free and helpful experience at our dealership and we are glad to have reached that goal with you. Thank you for choosing Central Kia Plano. Visit us on Facebook and Twitter to take advantage of our great deals. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com

October 24, 2011

Bryan was exceptionally friendly, outgoing and knowledgable. He had me and my partner at ease as soon as we met him. He was honest and up front with his negotiations and number crunching. He didn' More

by JamesLaskowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Bauer, Bryan Bauer
Nov 15, 2011 -

Central Kia of Plano responded

Your kind words mean a lot to us. Bryan will be thrilled to know you've spoken so highly of him. We strive to have 100% customer satisfaction in all aspects of our dealership and are happy that you found that to be true. We look forward to seeing you friends and neighbors in the future. Remember to follow us on Facebook and Twitter for specials going on now. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com

October 19, 2011

The people that I dealt with Bryan and Ernest were great! They were helpful, friendly, courteous, and very professional. They were able to answer any and all questions about my new car purchase. More

by jim gaskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Bauer and Ernest, Bryan Bauer
Nov 15, 2011 -

Central Kia of Plano responded

Hello Jim, It is very important to us that our associates are friendly, helpful, and provide excellent customer service, so it is great to hear that you recognized that. Bryan and Ernest always want the best for their customers and we are glad that they were able to help answer any questions you may have had. If you need anything else, please don't hesitate to contact us. Remember to follow us on Facebook and Twitter for some great specials. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com

October 19, 2011

Well Byran Jackson just went above and beyond the call of duty to make my sisters and I happy in the vehicle we wanted!!! He worked hard to get us a Kia Soul in the color and style we wanted and most imp More

by lbrcar3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jackson
Nov 15, 2011 -

Central Kia of Plano responded

We would like to extend our most sincere gratitude to you for writing and letting us know how we are doing. Bryan is a great asset to our team and he will be thrilled to hear that he assisted in making you and your sisters happy with your vehicle. Overall we are extremely happy to hear that your experience with us was a positive one. Don't forget to follow us on Facebook and Twitter to view our current specials! Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com

September 29, 2011

I wanted a specific color and options on a 2012 Soul, but I couldn't find any in the DFW area by searching dealer sites. One dealership e-mailed me numerous times, trying to get me to come in, even though h More

by BellaSeesStars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Bauer, James Bowers, Lawrence Curry, Steve (finance), Bryan Bauer
Nov 15, 2011 -

Central Kia of Plano responded

Congratulations on your Kia Soul! We love to hear back from our customers, so thank you for writing this awesome review. We are always trying to excel in customer service and it is great that our staff upheld this standard with you. We greatly appreciate you recommending us to your friends, and we look forward to seeing them in the future. Be sure to follow us on Facebook and Twitter to see what exclusive deals we have going on. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com

September 27, 2011

We had a bunch of issues with other dealerships.. then We had a bunch of issues with other dealerships.. then we found this one and talk to the sales manager and he told us to come in then we talked it More

by woniiee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunt/Lawrence Curry/Bobby , Norman Hunt
Nov 15, 2011 -

Central Kia of Plano responded

We appreciate you writing this wonderful feedback. It is great to hear that Lawrence and Norman made a positive impression on you. Our staff is constantly aiming for exceptional customer satisfaction so they will be thrilled to hear they have provided you with a great experience at our dealership. We appreciate the recommendation. Follow us on Facebook and Twitter to see our current exclusive specials. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com

September 09, 2011

I went in just to see what kind of rate I could get and what the prices were like. Buying a car has always been a huge hassle that takes HOURS and is filled with shenanigans. I was amazed at the honest, qu More

by cm7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bauer, Bryan Bauer
Nov 15, 2011 -

Central Kia of Plano responded

We are thrilled to hear about your experience with us. It is great to hear that Bryan exceeded your expectations and provided a unique purchasing process. Your kind words are very helpful to us. Don't hesitate to contact us if we can help you out in any other way. Follow us on Facebook and Twitter to be eligible for great special offers. Facebook:https://www.facebook.com/newcentralkia Twitter:https://twitter.com/#!/theNEWCentral Regards, Marcus Burton - GSM – Plano mburton@centralautomotive.com

August 18, 2011

If you are looking to purchase a new or used automobile may I recommend contacting Mr. Russell Harris of Central Kia of Plano. My wife and I have purchased and visited many other dealerships and by far M More

by cgull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Harris
August 12, 2011

My family (and friends) have purchased several vehicles from Jim Smith. We have always had a great experience. Purchasing a car is a big deal and Jim Smith has always recognized that but taken the stress More

by schurrtoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith