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Central Kia of Plano
Plano, TX
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,082 Reviews of Central Kia of Plano
January 19, 2013
I found them to be professional and very attentive to my needs and concerns. They got me the car I wanted and at the rate I was looking for. They truly went above and beyond to help resolve any issues that needs and concerns. They got me the car I wanted and at the rate I was looking for. They truly went above and beyond to help resolve any issues that came up including staying after more than forty-five minutes past closing time. I did not ever feel they were trying to rush me out of the door even though I am sure they wanted to go home. My sales person was Arron P. to which I will recommend anyone looking for a car to go see. Bobby, Bryan and Lucky were managers that were also involved to make sure things went smoothly. They made sure my family and I were never lost or forgotten in all the busy shuffle that can happen in a car dealership. We had other sales people come by just to make sure we were doing fine. The financing was perfectly set to exactly what we wanted. I would suggest if you have had or are having issues with any dealership to go see Arron P. At Central Kia of Plano and make sure you tell them Denton sent you. More
by denton_n
Employees Worked With
Arron P.,Bobby, Lucky, Bryan Bauer
January 04, 2013
I went in on Monday to inquire what kind of vehicle I would qualify with my score. I informed Jeff that I simply wanted my credit ran for that purpose only. Until a deal was reached, I did not want my ap would qualify with my score. I informed Jeff that I simply wanted my credit ran for that purpose only. Until a deal was reached, I did not want my application sent out. I clearly informed Jeff that I did not want my credit pulled since it had only been pulled by one creditor which is my bank. We'll I get notification yesterday that I have 10 inquiries. I did not agree to any cars that were being offered. More
by cwydavi
Employees Worked With
Jeff in Finance
November 29, 2012
Elvin was friendly, kind and not pushy, he was able to get me into a car that I LOVE and at payments I can afford. The staff there is friendly and so helpful! I am a repeat customer and highly recommend get me into a car that I LOVE and at payments I can afford. The staff there is friendly and so helpful! I am a repeat customer and highly recommend Central Kia of Plano if you want or need a car! More
by KatSmith
Employees Worked With
Elvin Webb, Stewart Lawson
November 21, 2012
I have purchased my last three cars from this dealership and have nothing but positive experiences! We had the best experience yet recently! Thanks especially to Michael White, Brian Bauer, Emily Bradbury, and have nothing but positive experiences! We had the best experience yet recently! Thanks especially to Michael White, Brian Bauer, Emily Bradbury, Stewart Lawson and Lawrence and Norman!! We are so happy and exited about our new cars!! Thank you all so so much!!! We are lifetime customers! And on a side note....can't wait for Scott to get back! We love dealing with you all! Kimberly Story & Jeff Kreipl More
by Kstory77
Employees Worked With
Michael White
November 08, 2012
I purchased a KIA Optima Hybrid 2 month ago at CENTRAL KIA of Plano and discovered a few days ago that the fuel mileage advertised on the window sticker was incorrectly posted and adjusted by the EPA. Sin KIA of Plano and discovered a few days ago that the fuel mileage advertised on the window sticker was incorrectly posted and adjusted by the EPA. Since the gas mileage dropped KIA elected to reimburse customers for the inconvenience of false advertisement. More than 900,000 cars (35% of all sold between 2011 and 2013) from KIA and the sister Hyundai are involved including Elantra, Tucson, Sportage, Rio and Optima. A total of 13 models are involved. Lawsuits are filed and if successful will give me the option to back out of the purchase which I did not intend until I talked to the “FLOOR MANAGER” of CENTRAL KIA. I visited CENTRAL KIA to gather more information, express my concerns and learn what CENTRAL KIA would offer effected customers. I realized in a rude way the “FLOOR MANAGER” does not consider himself a “KIA dealer” and defined his work as:”….I don’t touch those cars including EPA stickers. KIA is putting those stickers in…..” On the flip side the stickers are currently being replaced at the dealership with the LOWER GAS MILEAGE ones. Adding the words ……this is what I do for you…the difference is fine print… and pointing at the stickers in his showroom cars is what CENTRAL KIA expresses is their responsibility. While initially trying to convey very limited knowledge of the issue, to stating at the end that I don’t know everything there is to know about the subject and my information is only partially correct. Customer service is not amongst the stronger skills of the FLOOR MANAGER and it is highly disappointing to be viewed as consumer with limited comprehension. Not a single word of apology or assistance. More
by Schwupenhausen
October 30, 2012
I am an over-the-road truck driver, and was in the need for a new, dependable, economical vehicle. I filled out the necessary information online to get started in my search for a good used/new vehicle. I for a new, dependable, economical vehicle. I filled out the necessary information online to get started in my search for a good used/new vehicle. I found that Central Kia of Plano was rated one of the best, and since I must do most, if not all, of my business via electronic means, I needed a dealership willing to work with me. It was only an hour or two before I got a call from Richard Salazar, of Central Kia, who was very willing to help me out. The time I first filled out the application online, to the time I drove away in my brand new 2013 Kia Forte was less than 48 hours, and only because I was en-route from El Paso to Dallas on a delivery. I had a very pleasant experience with this Dealership, and would recommend them to anyone! I love my new car, though I haven't had much time to drive it, as I drive for a living, I got the price I wanted, the payment I could afford, and with the down-payment I was able to afford as well. The entire deal was done as I was on my way to Dallas. All I had to do was show up to the dealership, sign the necessary paperwork, and drive away in my brand new car. Dealing with Central Kia of Plano has been a pleasure, and I will make all future purchases through this dealership. Hats off to Central Kia of Plano!!! Sincerely, Lori Young Proud owner of a brand new Kia Forte :) More
by MissLoriYoung
Employees Worked With
Richard Salazar
October 28, 2012
I went to Central Kia of Plano and was greeted by Stephen Cantrelle. He worked to get me in the right car at the right price. He answered all my questions and listened carefully to what I could commit to f Cantrelle. He worked to get me in the right car at the right price. He answered all my questions and listened carefully to what I could commit to financially. All of his follow up has been superior. The detail work completed in the service department made my 2005 Hyundai Santa Fe look fresh and ready to go. I am definitely a satisfied customer. More
by karenkerr
Employees Worked With
Stephen Cantrelle
July 28, 2012
Awesome. Wasn't really looking forward to getting a car bc i have had bad experience with other dealerships. BUT i was approved and signed the deal amd got the car i wanted. Give them a 5 star! Great peopl bc i have had bad experience with other dealerships. BUT i was approved and signed the deal amd got the car i wanted. Give them a 5 star! Great people great customer services! More
by VanessaGarcia
Employees Worked With
Paul and lawrance Ed
July 17, 2012
I recently traded my vehicle for a 2013 KIA OPTIMA, and I love it. My experience at KIA Central of Plano was great. The crew (employees) were very attentive and friendly. My salesman, Richard Salazar was gre love it. My experience at KIA Central of Plano was great. The crew (employees) were very attentive and friendly. My salesman, Richard Salazar was great and helpful. Stewart Lawson, the finance manager was also a pleasure to work with. As a matter a fact I was very satisified how with they treated me that I recommended my aunt and she is now driving a 2012 Kia Sportage and she loves it! That being said I would suggest if your looking for a new vechicle, KIA Central Plano is where to go!! :0) AJFLORES More
by Andrea Flores
Employees Worked With
Stewart Lawson
June 16, 2012
I am 55 years old and have bought my share of cars but, now i know what a real car buying experience is all about! This was simple and pleasant. Bryan Bauer is my salesperson and his product knowledge and now i know what a real car buying experience is all about! This was simple and pleasant. Bryan Bauer is my salesperson and his product knowledge and professionalism is the best I have been exposed to in many years, not to mention his sincere and upbeat attitude!!! Thank you Bryan for helping me get exactly what I wanted and making it painless and fun!!! I love my new Optima!!!!!! More
by Vob
Employees Worked With
Bryan Bauer, Bryan Bauer
