Castle Chevrolet of Villa Park - Service Center

service Quality of service was excellent very courteous service writers work performed in a timely manner easy to felt an appointment for service All and al Quality of service was excellent very courteous service writers work performed in a timely manner easy to felt an appointment for service All and all grate job More

could be better The reason I gave a 3 is a combination of great car service and an awful waiting area. Car service: great. Guys are really friendly. Get things dow The reason I gave a 3 is a combination of great car service and an awful waiting area. Car service: great. Guys are really friendly. Get things down on time and well explained. Waiting area: awful. The waiting area is basically the open space in the middle of traffic between the shop, the showroom, the cashier, etc. It is cold and noisy. The coffee was plain and the sitting area needs some cleaning. More

Could not find the problem with my Chevy Cruze I have taken my car to Castle Chevy in Villa Park 5 times since October 2018, and they have not been able to diagnose the problem. I give up! I can’t I have taken my car to Castle Chevy in Villa Park 5 times since October 2018, and they have not been able to diagnose the problem. I give up! I can’t take the chemical smell my car is giving off. I did not have the smell when I brought my car in October 2018 for routine maintainence. They told me I needed a water pump and hoses. They replaced them and changed the transmission fluid. Driving home my car was giving off a chemical smell. They said some transmission fluid probably spilled on the pan, and told me to keep driving for a month. I did and the smell did not go away. During the second to the last visit they put UV dye in the transmission fluid, and I drove it around. They told me if smell something come back. Well, I smelled something and there was green fluid under the front of my car 3 times. They told me they could not find anything in my last visit and the leaks were probably from a different car. The Chevy Cruze is not a good model. I do not even trust Chevy’s now. I am going to get a Honda or Toyota next. More

Will be coming back such great service I came in for an oil change. At first there was a blonde gentleman on the right side who didn’t seem to notice or care that I was waiting. I was about I came in for an oil change. At first there was a blonde gentleman on the right side who didn’t seem to notice or care that I was waiting. I was about to leave and a nice young lady named Becky walked over to take care or me. She made the process simple and pain free and I had my car back in no time at all. I will for sure be back to see her for al my future needs! More

The service department handled the issue quickly. problem was not major. I appreciate the problem was handled quickly. I will definitely take my vehicle back for service at castle Chevy. Thank you problem was not major. I appreciate the problem was handled quickly. I will definitely take my vehicle back for service at castle Chevy. Thank you More

Solenoid Valve stuck open I have a new Buick that had a valve go bad when it was -50 degrees outside. I got a loaner and Tony had my truck back the next day. I have a new Buick that had a valve go bad when it was -50 degrees outside. I got a loaner and Tony had my truck back the next day. More

Great experience as always Service let me in with a rush request my car was ready in less than an hour... Now that's Awesome service as always from this dynamic dealership! Service let me in with a rush request my car was ready in less than an hour... Now that's Awesome service as always from this dynamic dealership! More

engine repair my car was repaired on the same day i came in, without a scheduled appointment, car was fixed before the promised time.. everything seems to be wor my car was repaired on the same day i came in, without a scheduled appointment, car was fixed before the promised time.. everything seems to be working More

Great service , and a oil change and tire rotation , and a wash. Becky was east to deal with, she came and got me when my car was ready. Thanks Becky , and a oil change and tire rotation , and a wash. Becky was east to deal with, she came and got me when my car was ready. Thanks Becky More