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Castle Chevrolet of Villa Park - Service Center

Villa Park, IL

4.5
180 Reviews

180 Reviews of Castle Chevrolet of Villa Park - Service Center

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September 22, 2024

Their service sucks. Do not trust their service manager Anthony fajardo he will lie to your face. Scheduled an appointment for a battery change nothing wrong just 5 years More

by Stevenmashburn52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Fajardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Castle Chevrolet of Villa Park responded

Hey Steve, my name is Patrick Wells and I am the General Manager here at Castle Chevy and I wanted to express that I am sorry about the pricing for the service. If you were told the service was $48 you should have paid $48 plus tax. I am happy to adjust that if you will allow me too. My number here is 630-279-5200 if you would like to give me a call and we can get everything taken care of for you.

August 13, 2024

Spectacular service. Tony and Jody are fantastic. Took care of all my service needs. In and out in less than an hour More

by coopmanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Politza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Castagnino
June 19, 2024

Courteous & attentive and had me out quickly. Peter service writer was extremely attentive and cordisk More

by DWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
May 07, 2024

The appointment was easy to schedule and very accommodating. When I arrived I was greeted promptly, I was in their system and on my way. The work was performed as quoted and on schedule. I had a More

by Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

I was received in right away and my vehicle was taken care of quickly. Very easy. More

by alanrasnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Anthony is a very kind and patient worker, he is overall just amazing. Thank you Anthony for always being so patient. More

by Duckie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Amazing service. Love how they listen to you and not force a sale. Thank you More

by anthonyfajardo83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2023

Mr marlex was great got me in and out in time need more like him nice guy . More

by cwsloan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Castle Chevrolet of Villa Park responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2023

The dealership was professional and worked wirh my extended warranty. Received free ride to and from my home. More

by tim.kovacik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clemente Garibay
Nov 02, 2023 -

Castle Chevrolet of Villa Park responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chevrolet of Villa Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2023

A very friendly and helpful staff. Thanks again Markex for getting my car back on the road. More

by Mr.RonThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Castle Chevrolet of Villa Park responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! GM Mike Castagnino (630)279-5200 ext. 1127.

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