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Castle Chevrolet of Villa Park
Villa Park, IL
941 Reviews
Welcome to Castle Chevrolet! At Castle YOU WILL ALWAYS BE TREATED LIKE ROYALTY!!! We strive to be the HIGHEST RATED dealer on DealerRater. We pride ourselves on having the LOWEST PRICES anywhere along with the VERY BEST customer service. Our "New School" online car buying process is super simple and super customer friendly. Check out our reviews and see for yourself just what the Castle Difference is all about!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 941 reviews
November 30, 2024
I called before visiting the dealership, after I stepped out of my truck I was greeted by Paul, and he asked me how he could help, I pointed to the truck I had called about and told him that one. We went in out of my truck I was greeted by Paul, and he asked me how he could help, I pointed to the truck I had called about and told him that one. We went in and did initial paperwork and went for a test drive. Upon returning sat down and discussed pricing and options, after coming to an agreement, the paperwork and financing went smoothly. It was the easiest and fastest vehicle purchase in a dealership I have had. More
by midnightmechanic
October 21, 2024
It’s wasn’t good they never told me if certain part like the battery are new on the equinox & never old me how long were the vehicle setting in the lot for weeks or months. the battery are new on the equinox & never old me how long were the vehicle setting in the lot for weeks or months. More
by oakley2700equinox
Employees Worked With
Other Employees :
Alejandro Rocha, Jim Evans
October 07, 2024
The sales staff and service department are top notch. I would recommend Castle Chevrolet in Villa Park to anyone looking to buy a new vehicle. I would recommend Castle Chevrolet in Villa Park to anyone looking to buy a new vehicle. More
by dontheking55
September 22, 2024
Their service sucks. Do not trust their service manager Anthony fajardo he will lie to your face. Scheduled an appointment for a battery change nothing wrong just 5 years Do not trust their service manager Anthony fajardo he will lie to your face. Scheduled an appointment for a battery change nothing wrong just 5 years old. Called before going said $48.00 for installation. Upon receiving bill there was two additional charges one for perform battery service $54.95 and another for $26.82 pay shop for repair order. Anthony said he would remove from bill but he did not he came back started going through numbers with his calculator. Argued with him long enough. Just don’t go there after purchasing three cars from them I should have known better. Just wanted to use my rewards points up. More
by Stevenmashburn52
Employees Worked With
August 13, 2024
Spectacular service. Tony and Jody are fantastic. Took care of all my service needs. In and out in less than an hour Tony and Jody are fantastic. Took care of all my service needs. In and out in less than an hour More
by coopmanu
Employees Worked With
Other Employees :
Mike Castagnino
May 16, 2024
Short and sweet! Negotiated a price online and everything went as planned. No upsell or hassle at the store. Quick test drive followed by 20min for paperwork. Finishe Negotiated a price online and everything went as planned. No upsell or hassle at the store. Quick test drive followed by 20min for paperwork. Finished in 45min. Highly recommend Castle Chevrolet. Thanks again to Alex, Alex, Paul and Tony More
by kevin
Employees Worked With
Paul, Alexandra Tony, Alejandro Rocha
May 07, 2024
The appointment was easy to schedule and very accommodating. When I arrived I was greeted promptly, I was in their system and on my way. The work was performed as quoted and on schedule. I had a accommodating. When I arrived I was greeted promptly, I was in their system and on my way. The work was performed as quoted and on schedule. I had a great experience with the dealer. More
by Berry
Employees Worked With
