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Castle Chevrolet of Villa Park

Villa Park, IL

4.1
939 Reviews
Welcome to Castle Chevrolet! At Castle YOU WILL ALWAYS BE TREATED LIKE ROYALTY!!! We strive to be the HIGHEST RATED dealer on DealerRater. We pride ourselves on having the LOWEST PRICES anywhere along with the VERY BEST customer service. Our "New School" online car buying process is super simple and super customer friendly. Check out our reviews and see for yourself just what the Castle Difference is all about!
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400 E Roosevelt Rd

Villa Park, IL

60181

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Showing 939 reviews

October 21, 2024

It’s wasn’t good they never told me if certain part like the battery are new on the equinox & never old me how long were the vehicle setting in the lot for weeks or months. More

by oakley2700equinox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rocha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ostrand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Maxey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Castle Chevrolet of Villa Park responded

Hello, I am sorry to hear that you did not have a 5 star experience here. Can I ask you what happened? I tried looking you up but was able to find your profile. I am happy to help with any needs that you have. If you would please give me a call I would be happy to talk and answer any and all questions that you have. 630-279-5200 Thank you and talk soon! Patrick Wells General Manager 630-279-5200

October 07, 2024

The sales staff and service department are top notch. I would recommend Castle Chevrolet in Villa Park to anyone looking to buy a new vehicle. More

by dontheking55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mungovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Their service sucks. Do not trust their service manager Anthony fajardo he will lie to your face. Scheduled an appointment for a battery change nothing wrong just 5 years More

by Stevenmashburn52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Fajardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Castle Chevrolet of Villa Park responded

Hey Steve, my name is Patrick Wells and I am the General Manager here at Castle Chevy and I wanted to express that I am sorry about the pricing for the service. If you were told the service was $48 you should have paid $48 plus tax. I am happy to adjust that if you will allow me too. My number here is 630-279-5200 if you would like to give me a call and we can get everything taken care of for you.

September 05, 2024

Alex did a great job, a pleasure to work with. Would highly recommend him to anyone More

by williamjasperconstruction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Spectacular service. Tony and Jody are fantastic. Took care of all my service needs. In and out in less than an hour More

by coopmanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Politza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Castagnino
June 19, 2024

Courteous & attentive and had me out quickly. Peter service writer was extremely attentive and cordisk More

by DWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
May 16, 2024

Short and sweet! Negotiated a price online and everything went as planned. No upsell or hassle at the store. Quick test drive followed by 20min for paperwork. Finishe More

by kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Alexandra Tony
May 07, 2024

The appointment was easy to schedule and very accommodating. When I arrived I was greeted promptly, I was in their system and on my way. The work was performed as quoted and on schedule. I had a More

by Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

I was received in right away and my vehicle was taken care of quickly. Very easy. More

by alanrasnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Anthony is a very kind and patient worker, he is overall just amazing. Thank you Anthony for always being so patient. More

by Duckie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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