Carmax
Tucson, AZ
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First car I ever bought that I can say was finally a great experance! No haggle pricing, what they post is what we paid. I asked AI about their pricing policy, NO DISCOUNTS, POSTED PRICE IS WHAT YOU WI great experance! No haggle pricing, what they post is what we paid. I asked AI about their pricing policy, NO DISCOUNTS, POSTED PRICE IS WHAT YOU WILL PAY. More
As a former board member of the national association for used vehicle dealers, I'm extremely familiar with dealership operations. I was pleasantly surprised by the overall value proposition and procedural e used vehicle dealers, I'm extremely familiar with dealership operations. I was pleasantly surprised by the overall value proposition and procedural efficiency at this CarMax in Tucson! From locating a very hard-to-find model in Las Vegas, having it affordably shipped, and throughout the sales and F&I process, everything went smoothly and intuitively. 'Icing on the cake was the outstanding service department follow-through for a couple of repair issues. Highly recommended! More
Paid $700. 00 to have a car transferred from Texas. Paid $4000.00 over book and paid cash because I really wanted the car. It arrives with undisclosed damage to 00 to have a car transferred from Texas. Paid $4000.00 over book and paid cash because I really wanted the car. It arrives with undisclosed damage to front bumper cover. They agree to have it "fixed". The repair vendor of THEIR choice doesnt remove the bumper and just paints over the damage without sanding. I take it back to them and show them where they went wrong the first time. They agree and tell me they will remove it, sand it, refinish it. They didnt so I have to go back AGAIN to get them to do it right. This time they do the job correctly BUT, the paint is not a good match. The poor Manager, he was a great guy, saw it and agreed the color was off but said there was nothing left for them to do. I asked for a credit of some kind so I could go have it done myself. Crickets. The customer satisfaction commitment at CARMAX for issues created by THEM is very poor. I'll never buy a car here again. More
Carmax was great! No stress, no haggling, just helpful and professional. Holly was fantastic! I would recommend them to anyone looking for a used car. I am very happy No stress, no haggling, just helpful and professional. Holly was fantastic! I would recommend them to anyone looking for a used car. I am very happy with my car. More

