CardinaleWay Hyundai Corona
Corona, CA
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794 Reviews of CardinaleWay Hyundai Corona
Top Notch Sales Experience...Finance ruined it The sales person, Eric Dance, was excellent to work with. I leased my first Genesis from him in 2012 and came back to now lease my new G90 from him. The sales person, Eric Dance, was excellent to work with. I leased my first Genesis from him in 2012 and came back to now lease my new G90 from him. He made the process very easy, relaxed and a pleasant experience. However, when I got to finance, the person pressured me multiple times for add -on protection packages. After telling her no thank you as politely as I could, she still insisted and even asked at one point "why dont you want to protect your new car?" She even explained that when it came time to trade my car in for a new vehicle, that I could be liable from Hyundai directly for wear and tear and damages to the car, separate from the trade in value. This made me even question maybe I was making a bad decision leasing the new G90 in the first place. I spent way too long in the finance process and this made it that much more unpleasant. it was a real downer to what had been up to that point a very good experience. I still left the dealership that day happy with my new G90, but it was a little less special because of that finance experience. This should be a lessons learned opportunity for Cardinale Way; that if they hope to be one of the premiere Genesis retailers, they really need to work on the entire customer experience. They do an excellent job on the sales part, with Eric and the sales manager, but they really need to work on finance and rounding out the whole customer experience. I became a lifelong Genesis enthusiast and believer in the product because of Eric and the sales team. More
Great customer service! Lavel Darty was extremely helpful getting me a car that had everything I wanted and he did it quickly! He even delivered the car himself. Thanks Lavel Lavel Darty was extremely helpful getting me a car that had everything I wanted and he did it quickly! He even delivered the car himself. Thanks Lavel! More
Dirty New Car?? A new car should be leaving detailed and feeling new. Do not let your detailing staff leave when there are potential sales in the floor. Would of rate A new car should be leaving detailed and feeling new. Do not let your detailing staff leave when there are potential sales in the floor. Would of rated good to excellent if that did not happen. Finance did a great job with customer service. More
Zach's review Mike Kane was great and did job job explaining the Elantra to me. I was impressed with his knowledge of the features with in the vehicle and how they Mike Kane was great and did job job explaining the Elantra to me. I was impressed with his knowledge of the features with in the vehicle and how they operated. More
happy customer Went in to see Freddy. He was off he referred us to Joann. Joann and another gentleman called me which caused me to buy a car. I felt like they were b Went in to see Freddy. He was off he referred us to Joann. Joann and another gentleman called me which caused me to buy a car. I felt like they were both honest and trustworthy. More
Santa Fe 2017 Great service the purchase was fast and JD was very helpful and co operative thank you I will definitely go to cardinals way Hyundai to purchase anot Great service the purchase was fast and JD was very helpful and co operative thank you I will definitely go to cardinals way Hyundai to purchase another vehicle in the future More
LaVelle Wilson and JD did an awesome job. My experience at CardinaleWay was great! I recommend buying a car at CardinaleWay it was quick easy and you were in Wilson and JD did an awesome job. My experience at CardinaleWay was great! I recommend buying a car at CardinaleWay it was quick easy and you were in and out of finance. More
Great experience! Good people. They worked diligently to overcome some difficulties with me being both upside down on my trade and in some credit issues, putting me in Good people. They worked diligently to overcome some difficulties with me being both upside down on my trade and in some credit issues, putting me in a 2017 Santa Fe Sport that meets my needs, both in terms of the vehicle itself and my budget. I highly recommend them. More
Dave Foresta review Best shopping experience in a long time. Mike Kane and Joyce were professional and listened to my needs. I received my vehicle with a tank of gas and Best shopping experience in a long time. Mike Kane and Joyce were professional and listened to my needs. I received my vehicle with a tank of gas and it was clean. They scheduled item on my due bill promptly More