CardinaleWay Hyundai Corona

Great salesman experience Freddie hadad was incredibly helpful and informative. My parents originally came in o the dealership without speaking a bit of English but he was help Freddie hadad was incredibly helpful and informative. My parents originally came in o the dealership without speaking a bit of English but he was helpful and patient. I would recommend him to anyone who was in the market for a Hyundai. More

THE UNDERLYING REASON WHY PEOPLE COMPLAIN We had a TRUECAR guaranteed price that Cardinale Way Hyundai agreed on. They didn't have the color we wanted but they said they will get it. The nex We had a TRUECAR guaranteed price that Cardinale Way Hyundai agreed on. They didn't have the color we wanted but they said they will get it. The next day they called and asked us to come back to the dealership to sign a document showing our intent to buy the car. They required us to place a down payment as earnest money and we obliged with a check. A couple of days later they called to inform us that the car was ready and we came that same day to purchase it. As we were going through the price, we noticed some optional fees in the form of extended warranties, etc that we felt were unnecessary. Right below the base price was an additional 'Installed Options' line in the amount of $995. The sales person explained that it was for the nitrogen that they inflated the tires with and the 'edge guard strips' (plastic on edge of doors they put on all their cars) which was not yet, by the way, even on the car we were about to take home. When we first looked at a car the other day, we were told that those features were already included in the price of the car. So we were baffled why it was being added back on to the base price. We asked to speak to the manager but we were told that he was already packing up. We were very disappointed and decided to leave. On our way out, we saw him, SCOTT JACKSON, general manager of this dealership and we were hoping he would make it right. We asked why they are charging us those options that we do not want. Answering from the door of his office, he flatly said the 'Installed Options' is not optional. He got closer and with hands on his hips he said if we didn't agree with the price with the 'installed Options' price, we didn't have to buy the car and we can just go ahead and leave. We told him that if he wasn't going to honor the guaranteed price that they agreed on then they just wasted our time having us going back and forth the dealership. In an very aggressive tone, he had the audacity to say we wasted their time and yelled at us to leave the dealership. They agreed on honoring the Truecar guaranteed price in the beginning but now they're trying to renege on it by adding extra charges in the guise of installed options. But they're also saying the installed options is not an option? That's deceitful practice. They're obviously trying to attract TRUECAR customers but as we learned, they had no intentions of honoring it. Therefore they shouldn't be in the TRUECAR business. This general manager SCOTT JACKSON just disregarded and disrespected us. It will not be a surprise to see that lack of regard and respect for buyers trickle down, if it hasn't yet, to all who work under him. He dismissed us and humiliated us and yelled at us to 'get out' or he will call the police. We are NEVER setting foot on this dealership again. There are other Hyundai dealerships out there who will treat their customers decently. Just look at the yelp reviews for several years and you'll see a recurring theme of complaints about their deceptive practice and disrespectful treatment of customers from this CARDINAL WAY HYUNDAI dealership. I don't know but it looks to me like they need a new General Manager. More

Best experience ever. Best car buying experience ever. Never any pressure from Darryl or Joyce. They took their time with me. It's my first car I've purchased and I will de Best car buying experience ever. Never any pressure from Darryl or Joyce. They took their time with me. It's my first car I've purchased and I will definitely be back. More

Happy for my Daughter over all a good experience. A few things were said in public that should have been private. Daughter is happy and things worked out in end. over all a good experience. A few things were said in public that should have been private. Daughter is happy and things worked out in end. More

Great dealership Nice staff and taking care everything in reasonable of time. My car some how came with a defect that look totally like a snowflake design on windshiel Nice staff and taking care everything in reasonable of time. My car some how came with a defect that look totally like a snowflake design on windshield and once we took to the dealer, we got a new windshield replacement within couple days. Recommend! More

Wow and very professional service Freddy listened and assisted me in getting a very professional outlook on the long and boring process. And I will recommend him and this dealership. Freddy listened and assisted me in getting a very professional outlook on the long and boring process. And I will recommend him and this dealership. Thanks again More

So happy with my first purchase, I came back for more So happy with my first purchase, I came back. Return customer for the great service and vehicles. Happy with my purchases. Thank you Freddy for all y So happy with my first purchase, I came back. Return customer for the great service and vehicles. Happy with my purchases. Thank you Freddy for all your help. More

New Ioniq Provided a great experience buying the new Ioniq. Joanne was very helpful. She new almost everything about the car. She was also very generous with th Provided a great experience buying the new Ioniq. Joanne was very helpful. She new almost everything about the car. She was also very generous with the test drive. I got a good feel for the car. More

Cardinaleway is the way! Because of the professionalism of the Cardinaleway employees we walked away with our Hyundai Tucson. Their help and understanding of what we wanted ma Because of the professionalism of the Cardinaleway employees we walked away with our Hyundai Tucson. Their help and understanding of what we wanted made the decision and process and easy one. More

Excellent Staff was very excellent,JayDee made our purchase very enjoyable,he went above and beyond what we had expected,we will recommend to friends and family Staff was very excellent,JayDee made our purchase very enjoyable,he went above and beyond what we had expected,we will recommend to friends and family ,we already have someone in mind see you soon ,thanks again some much appreciated the service we encountered. More