CardinaleWay Hyundai Corona
Corona, CA
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791 Reviews of CardinaleWay Hyundai Corona
2017 Hyundai Sonata Hybrid Lavelle was very helpful and attentive. He was patient as I wanted to test drive a couple of vehicles. I did not feel pressured to buy or lease a vehi Lavelle was very helpful and attentive. He was patient as I wanted to test drive a couple of vehicles. I did not feel pressured to buy or lease a vehicle. Lavelle worked with me on the price that I was comfortable with. More
Cardinale way hyundai The overall review was good, everyone was professional and courteous. The out the door price was right at $20,035.59, my dad loves the car and i am ha The overall review was good, everyone was professional and courteous. The out the door price was right at $20,035.59, my dad loves the car and i am happy he is happy. More
Great service! Awsome sales man named Jairo Londano answered all my questions, very pleasant and helpful to work with. I would definitely purchase a car from J.D aga Awsome sales man named Jairo Londano answered all my questions, very pleasant and helpful to work with. I would definitely purchase a car from J.D again. Thanks for everthing More
Elantra Ltd I am very happy with my new Elantra and the service I have received from the dealership, Cardinale Way in Corona. I was given thorough instruction on I am very happy with my new Elantra and the service I have received from the dealership, Cardinale Way in Corona. I was given thorough instruction on all the features of this car, so I can access the special amnenities by myself. I appreciate the time spent with me in the instruction process. More
Drove 60 miles for a great deal that evaporated on me Everyone was pleasant to work with. I got a great deal but it wasn't the deal I drove 60 miles for. I regret buying here and two weeks after my purcha Everyone was pleasant to work with. I got a great deal but it wasn't the deal I drove 60 miles for. I regret buying here and two weeks after my purchase I'm still annoyed at myself. The guy in finance gave me a great tip I didn't understand at the time. He made a joke about the small print. At the time I thought it was at my expense; Making me feel small for not being savvy enough to realize the small print on the website didn't include $1000 of "Dealer installed accessories extra." However, I missed it at the time, but the hint was actually about the small print was on Shadowmark registration form I signed in a stack of paper an hour later. "The purchase of this product is not required as a condition to obtain financing or to purchase or lease your vehicle." I should have read it more carefully. If I had just one win that day I wouldn't feel so defeated now. More
Great experience leasing new Tucson Lavelle Wilson was friendly, patient, and helpful during the evaluation process. We came in with the intention of purchasing one model, ended up leasi Lavelle Wilson was friendly, patient, and helpful during the evaluation process. We came in with the intention of purchasing one model, ended up leasing an upgraded one. Took a few hours, but it was a pleasant experience. More
Good dealer -! Everything excellent with unbelievable price and very kind. I am very satisfied. Thanks -!! Everything excellent with unbelievable price and very kind Everything excellent with unbelievable price and very kind. I am very satisfied. Thanks -!! Everything excellent with unbelievable price and very kind. I am very satisfied. Thanks -!! More
The best place to buy a car. Referred to them by my grandson Eddie Quezada he also purchased a vehicle from Freddy internet sales. Great place to buy a car. Referred to them by my grandson Eddie Quezada he also purchased a vehicle from Freddy internet sales. Great More
Great salesman experience Freddie hadad was incredibly helpful and informative. My parents originally came in o the dealership without speaking a bit of English but he was help Freddie hadad was incredibly helpful and informative. My parents originally came in o the dealership without speaking a bit of English but he was helpful and patient. I would recommend him to anyone who was in the market for a Hyundai. More
THE UNDERLYING REASON WHY PEOPLE COMPLAIN We had a TRUECAR guaranteed price that Cardinale Way Hyundai agreed on. They didn't have the color we wanted but they said they will get it. The nex We had a TRUECAR guaranteed price that Cardinale Way Hyundai agreed on. They didn't have the color we wanted but they said they will get it. The next day they called and asked us to come back to the dealership to sign a document showing our intent to buy the car. They required us to place a down payment as earnest money and we obliged with a check. A couple of days later they called to inform us that the car was ready and we came that same day to purchase it. As we were going through the price, we noticed some optional fees in the form of extended warranties, etc that we felt were unnecessary. Right below the base price was an additional 'Installed Options' line in the amount of $995. The sales person explained that it was for the nitrogen that they inflated the tires with and the 'edge guard strips' (plastic on edge of doors they put on all their cars) which was not yet, by the way, even on the car we were about to take home. When we first looked at a car the other day, we were told that those features were already included in the price of the car. So we were baffled why it was being added back on to the base price. We asked to speak to the manager but we were told that he was already packing up. We were very disappointed and decided to leave. On our way out, we saw him, SCOTT JACKSON, general manager of this dealership and we were hoping he would make it right. We asked why they are charging us those options that we do not want. Answering from the door of his office, he flatly said the 'Installed Options' is not optional. He got closer and with hands on his hips he said if we didn't agree with the price with the 'installed Options' price, we didn't have to buy the car and we can just go ahead and leave. We told him that if he wasn't going to honor the guaranteed price that they agreed on then they just wasted our time having us going back and forth the dealership. In an very aggressive tone, he had the audacity to say we wasted their time and yelled at us to leave the dealership. They agreed on honoring the Truecar guaranteed price in the beginning but now they're trying to renege on it by adding extra charges in the guise of installed options. But they're also saying the installed options is not an option? That's deceitful practice. They're obviously trying to attract TRUECAR customers but as we learned, they had no intentions of honoring it. Therefore they shouldn't be in the TRUECAR business. This general manager SCOTT JACKSON just disregarded and disrespected us. It will not be a surprise to see that lack of regard and respect for buyers trickle down, if it hasn't yet, to all who work under him. He dismissed us and humiliated us and yelled at us to 'get out' or he will call the police. We are NEVER setting foot on this dealership again. There are other Hyundai dealerships out there who will treat their customers decently. Just look at the yelp reviews for several years and you'll see a recurring theme of complaints about their deceptive practice and disrespectful treatment of customers from this CARDINAL WAY HYUNDAI dealership. I don't know but it looks to me like they need a new General Manager. More