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CardinaleWay Hyundai Corona
Corona, CA
791 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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791 Reviews of CardinaleWay Hyundai Corona
July 30, 2023
If I could leave zero stars for this dealership I would. The arrogance of an employee by the name of Scott Jackson is beyond describable. We came in to look at a car and possibly trade our existing car in. The arrogance of an employee by the name of Scott Jackson is beyond describable. We came in to look at a car and possibly trade our existing car in. We received an extremely insulting offer for our car which was immaculate and had very low mileage. We told our sales associate that was not a number we were willing to work with. A few minutes after this, one Scott Jackson came over with both hands on his hips, DID NOT INTRODUCE HIMSELF, and said (quote) "What are you trying to accomplish here?!" This is a car dealship so I'm quite positive I'm here to hopefully purchase a car and not buy groceries. We commented that we did not accept what their offer for our trade in was to which he replies, (quote) "We're happy to let you keep YOUR car." How very generous of him. How absolutely appalling and unprofessional!!!!! So we were happy to let them keep THEIR car. Needless to say we left abruptly. I would steer anyone and everyone away from CardinaleWay Hyundai Corona for any and all business. CardinaleWay Hyundai Corona does not deserve any business whatsoever if this is the way they treat people. CardinaleWay should consider themselves quite lucky that this behavior and treatment did not taint ALL CardinaleWay dealerships as I ended up making a purchase the very next day from CardinaleWay Hyundai Glendora. The team of people at Glendora were the complete opposite from the Corona location. From the top to the bottom , the employees were sincere, honest, and professional. We met the regional used car manager from the corporate office and he offered us a fair value for our trade in. He could not understand nor could he explain why the offer from the Corona location was so off the mark. Everyone person looking to purchase a car and or sell theirs back to a dealership is just looking for the best deal they can possibly get. There is no need for any dealership to be rude or treat potential customers in the manner in which Scott Jackson treats people. He is a bully and most likely uses his position as a power trip. For clarification, I found Scott's name via their website, as I stated earlier he did not even bother to introduce his arrogant self. If you want professional, honest dealings, please visit Hyundai in Glendora. If you want to be insulted and treated poorly, please viait Hyundai in Corona and ask for Scott Jackson. More
by Mavjester
Employees Worked With
Scott Jackson
June 28, 2023
Had a great experience buying the car originally but am having a difficult time dealing with customer service afterward. My husband and I bought the car in late March and it is currently the end of June an having a difficult time dealing with customer service afterward. My husband and I bought the car in late March and it is currently the end of June and we still have not received our license plate and title. We have been trying to call the dealership for weeks trying to find someone to help us and they keep telling us they will call us back. Our temporary license plate is expired now and we found out after calling multiple times that the person in charge of DMV paperwork is on vacation and there's nothing they can do to help. More
by Sunny Yoon
Employees Worked With
Jonnathan Prado
June 14, 2023
Joey Zoller helped us buy our 2nd car from this dealership, he was very knowledgeable and helped us through the whole process. In the service department Mike Vance has been helping me with my first dealership, he was very knowledgeable and helped us through the whole process. In the service department Mike Vance has been helping me with my first car I purchased there and have had for 4+ years, always takes care of me, gets my car in and out quickly. Very happy with my experience with this dealership from sales to service. More
by r.priddy
Employees Worked With
Joseph Zoller
May 31, 2023
Awful service after selling me a car. 1. Car was delivered to me without a charging cable. I had to make a trip to the dealer to pick up the cable, defeating the purpose of having the 1. Car was delivered to me without a charging cable. I had to make a trip to the dealer to pick up the cable, defeating the purpose of having the car delivered to me. 2. Did not get copies of the signed paperwork until a week later. This was after I had to call multiple times to remind them to send it. 3. Car was delivered with bubbles and dirt in the door edge film that they make you pay extra for. They promised to fix it, but the person who does it was not in the day they asked me to bring the car in. They then said the person would call to arrange coming to me to fix it. That was a month ago. No call, and no response from the sales person or manager when I have called and texted to follow up. 4. A couple weeks after I got the car, I got a bill in the mail for some tolls. The salesman, K, had taken the toll roads to deliver the car to me. He did not mention this at all. I called and texted him after I got the bill. He has not responded at all. I got a hold of the manager J, but only by calling the sales department and having them connect me to her. She asked me to send her the billing info for the toll and she would take care of it (this was at the same time I talked to her about #4 above). Again, that was a a month ago, and the toll is still unpaid. I have texted her reminders and follow ups a few times in the last month and have not gotten any response. More
by vince_nh
Employees Worked With
Joyce McCarter
May 20, 2023
I had a great experience visiting CardinaleWay Hyundai in Corona. Joey and other staffs were very friendly and professional. Joey offered me a great effort on finding my new SUV. I would recommend finding J Corona. Joey and other staffs were very friendly and professional. Joey offered me a great effort on finding my new SUV. I would recommend finding Joey for your next car! More
by Jennie
Employees Worked With
Joey Zoller
March 15, 2023
I had a great experience visiting CardinaleWay Hyundai in Corona. The dealership had a friendly and professional atmosphere, and the staff was knowledgeable and eager to assist me in finding the perfect car. Corona. The dealership had a friendly and professional atmosphere, and the staff was knowledgeable and eager to assist me in finding the perfect car. The 2023 Hyundai Tucson SE AWD caught my attention on their website, and I was not disappointed when I saw it in person. This SUV is an excellent combination of style, comfort, and functionality, with a sleek exterior design and a spacious and comfortable interior that is perfect for long trips or running errands around town. The advanced features, such as the infotainment system and driver assistance technology, make driving more enjoyable and safer. What impressed me the most about CardinaleWay Hyundai was its dedication to customer satisfaction. They take the time to listen to your needs and provide personalized guidance throughout the car-buying process. Their team of experts is always available to answer any questions and ensure you're satisfied with your purchase. I highly recommend CardinaleWay Hyundai to anyone searching for a new or used car. Their exceptional customer service, high-quality vehicles, and commitment to your satisfaction make them a top dealership in Corona. And if you're in the market for a stylish and practical SUV, check out the 2023 Hyundai Tucson SE AWD at CardinaleWay Hyundai! More
by James Gravatt
Employees Worked With
NA
March 14, 2023
My experience with CardinaleWay Hyundai was amazing. My first impression of the dealership was its kind and inviting attitude. The staff was helpful, kind, and eager to assist me in finding the ideal ve My first impression of the dealership was its kind and inviting attitude. The staff was helpful, kind, and eager to assist me in finding the ideal vehicle for my requirements. The 2023 Hyundai Tucson SE AWD was one vehicle on their website that attracted my eye. This SUV will definitely catch your eye because to its sleek and contemporary style. The inside is likewise stunning, with roomy seats and plenty of storage. I was most pleased with CardinaleWay Hyundai's commitment to client happiness. They take great effort to make sure you're happy with your purchase, and their team of professionals is available at all times to address any queries you may have. I heartily recommend CardinaleWay Hyundai to anybody looking to buy a new or used automobile. Their exceptional customer service, top-quality vehicles, and commitment to your satisfaction make them a premier dealership in Corona. And don't forget to look out the 2023 Hyundai Tucson SE AWD if you're searching for an SUV! More
by Terry Bennet
Employees Worked With
N/A
