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CarSquad

Katy, TX

4.8
823 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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823 Reviews of CarSquad

February 22, 2023

Javier and Kenny were a great help with helping me find a nice reliable vehicle. Thanks for your help gentlemen! More

by Makala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami, Javier Guzman, Kenieca Moore, Patrick (Pat) Atwood
Report | Print
Feb 23, 2023 -

CarSquad responded

Dear Makala, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Javier and Kenny helped you find your perfect vehicle. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

February 22, 2023

Umber and said is very nice ,honest and knowledgeable person they should promote as a manager very nice experience with them More

by Maurobellisonjr69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Umer, Saif Rehman
Report | Print
Feb 23, 2023 -

CarSquad responded

Dear Maurobellisonjr69, We are delighted to hear that you enjoyed your car buying experience with Saif and Umer, and that you received excellent professional service from our team. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

February 21, 2023

This was our first time here and it was a wonderful experience. When we walked in the door we were greeted with great customer service. Theo was with us from the beginning to the end. He was truly ther More

by Jvwm1119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Auvyon (Theo) Boyd, Calvin White
Report | Print
Feb 21, 2023 -

CarSquad responded

Dear Jvwm1119, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to family and friends as well. We could not ask for nicer feedback and thank you for taking the time to share it! We rely heavily on your input. We love hearing from you and knowing that you enjoyed your first car buying experience here with Theo. Your satisfaction and your business mean a lot to us. On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

February 21, 2023

Met JC and he walked me through the whole buying process. He was awesome with helping me find the car I was looking for and preparing everything for a test drive to sitting down with finance. Will definitely More

by Maria Razo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elissa Cardenas, Chong (JC) Choi
Report | Print
Feb 21, 2023 -

CarSquad responded

Dear Maria, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to family and friends as well. We could not ask for nicer feedback and thank you for taking the time to share it! We rely heavily on your input. We love hearing from you and knowing that you enjoyed your experience with JC. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

February 21, 2023

Fantastic experience! I love being able to walk in, receive assistance and not feel the pressure to purchase on the spot. We test drove a couple cars and then left to deli More

by krgasaway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili, Kenieca Moore, Albert Anzaldua
Report | Print
Feb 21, 2023 -

CarSquad responded

Dear krgasaway, We are delighted to hear that you enjoyed your car buying experience with Haider, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

February 21, 2023

Awesome customer service! Easy to look, Easy to drive. Easy to buy! Would highly recommend! All the employees are so nice and helpful; it’s a no pressure buying experience whi More

by Shanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili, Kenieca Moore, Albert Anzaldua
Report | Print
Feb 22, 2023 -

CarSquad responded

Dear Shanna, Thank you so much for taking the time to write a review and rate your experience with Haider at CarSquad. We really appreciate the feedback. We are so glad that you experienced awesome customer service and an easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

February 21, 2023

Theo was amazing and really helpful. He didn't pressure us or make us feel rushed, he took his time answering our questions. My daughter loves her new car and we couldn't have had a bett More

by Kate
Recommend Dealer
Yes
Employees Worked With
Auvyon (Theo) Boyd
Report | Print
Feb 22, 2023 -

CarSquad responded

Dear Kate, We are delighted to hear that you and your daughter enjoyed an amazing car buying experience with Theo, and hope that you both felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope your daughter enjoys her new vehicle and we look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

February 21, 2023

Fantastic experience! Jose was a great help and he helped make a big decision go very smooth. More

by georgeoversby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
Report | Print
Feb 22, 2023 -

CarSquad responded

Dear georgeoversby, Thank you so much for taking the time to write a review and rate your experience with Jose at CarSquad. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

February 20, 2023

Patrick was great! Made buying a car very simple and easy. Will definitely use car squad again. More

by Vanessacastor73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick (Kenzie) Mckenzie
Report | Print
Feb 21, 2023 -

CarSquad responded

Dear Vanessacastor73, Thank you so much for taking the time to write a review and rate your experience with Patrick at CarSquad. We really appreciate the feedback. We are so glad that you experienced a simple and easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

February 20, 2023

Randy was polite, professional and took the time to make sure Bluetooth from car to phone worked. Thanks, Randy! I’ll recommend my friends to him More

by Rogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Report | Print
Feb 21, 2023 -

CarSquad responded

Dear Rogers, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to friends as well. We love hearing from you and knowing that you enjoyed your car buying experience with Randy, and that he was helpful and professional. On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

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