CarMax

Sales department and service department does not work with each other at all when it comes to customer service with each other at all when it comes to customer service More

I have done business with Carmax in Albuquerque New Mexico in the past and came back because their concept and its execution were great. But my most recent experience was not good. The sales process ov Mexico in the past and came back because their concept and its execution were great. But my most recent experience was not good. The sales process overall was ok but their service department was really sub par. They don’t answer their phone and they don’t return messages left in their voice mail system. And so the rest just goes downhill from there. I won’t go into detail about the missteps, but if you can’t get ahold of anyone, the details really don’t matter. More

Great service from Tyler, he was very helpful and guided me though the process. I will definitely be referring to him. me though the process. I will definitely be referring to him. More

Everyone was friendly and very helpful. They were very knowledgeable. They knew their jobs well. They were very knowledgeable. They knew their jobs well. More

There were some delays in receiving the vehicle from out of state. Evan was extremely helpful and communicative throughout the process. I appreciated the transparency and assistance in purchasing my vehicl of state. Evan was extremely helpful and communicative throughout the process. I appreciated the transparency and assistance in purchasing my vehicle. More

REALLY NICE SELLS PEAPLE, DINT NOT WAIST MY TIME. I was in and out with my vehicle in about a hour and half. I was in and out with my vehicle in about a hour and half. More

The Albuquerque, NM dealership was great to work with, everyone was friendly and no pressure, gave good options. I ended up with a great vehicle and will probably buy from Carmax again the next time. everyone was friendly and no pressure, gave good options. I ended up with a great vehicle and will probably buy from Carmax again the next time. More

The dealership was great, great selection of cars and trucks. We did find what we were looking for trucks. We did find what we were looking for More

The dealership is clean and the staff are friendly. This is the third vehicle I’ve purchased from Carmax at 3 different locations. The reason it’s a 4 star review is because the vehicle interior was no This is the third vehicle I’ve purchased from Carmax at 3 different locations. The reason it’s a 4 star review is because the vehicle interior was not nearly as clean as it could have been. Overall it was clean but it were things missed in the detail that were obvious that should have been cleaned More

I feel like I got a good deal as well as a good car. Very happy woth the service as well as warranty options Very happy woth the service as well as warranty options More