CarMax
O'Fallon, IL
7 Reviews of CarMax
The staff is excellent! They are friendly and professional. They answered every question and were well prepared for our appointment. William Little was especially helpful th They are friendly and professional. They answered every question and were well prepared for our appointment. William Little was especially helpful throughout the buying experience. More
I arrived at the dealership at my appointed time and met with the sales agent Trudi Wondolowski as scheduled. We moved the transaction forward smoothly as intended. To complete the transaction, I met with W with the sales agent Trudi Wondolowski as scheduled. We moved the transaction forward smoothly as intended. To complete the transaction, I met with William Little who handled the process very well. The facility has good access and is in immaculate condition. More
Great people, especially Velvet. No pressure and no haggle made for a positive experience. I found the car online and paid to have it shipped to my local CarMax location. The car was No pressure and no haggle made for a positive experience. I found the car online and paid to have it shipped to my local CarMax location. The car was in pristine condition and the transaction was easy as I financed through my local bank. The one negative was the low trade-in amount they were willing to give me for my car. It was the lowest offer amount I received from several dealers. I ended up selling it for 65% more than Carmax was willing to give me. Overall my experience was very good and I'd probably do it again. More
I completed everything online prior to going to dealership. Everything went as planned after test drive. No hidden or unexpected changes. Everything went quick and smoothly. The staff was great! dealership. Everything went as planned after test drive. No hidden or unexpected changes. Everything went quick and smoothly. The staff was great! More

