Car Pros Kia Renton

Good service, but concerned about Kia car light bulbs I have very good experience with Kia Renton for my car service. Definitely will come back again. I complained to Ed (?) about the light bulb issue. I have very good experience with Kia Renton for my car service. Definitely will come back again. I complained to Ed (?) about the light bulb issue. Every time I went there for my service, I had to ask them to check and replace light bulbs, of course even before I had the service the car was running without proper lights dangerously. Ed asked the technician checked, unfortunately it was light bulbs burned again. They replaced two new bulbs, only charged the bulbs not labor. Thx. But, I need to share my feedback or complain with Kia. Kia cars quality is absolutely getting better year by year. But, I do not understand a car with good engineer & transmission has really poor quality light bulbs, or maybe it is a faulty design you have on Kia Forte. Every time I do service, I need them to check and replace light bulbs, either fuse or light bulb burned out. Then after the service, it would last barely 3 months, I will see the lights stopped working again. When I was there for my service, the sales lady showed us new Kia cars, I was very interested in the new Kia Sportage. But, I am concerned about the light bulbs issue I have, I need to think carefully whether I want continuously burn my money on light bulbs or not, do not even mention always risk my self running a car with burned light bulbs. Let me ask Kia seriously, do you have a bad faulty design of your wires for light bulbs? Or you really have poor quality light bulbs, or is this a way for you to make more money? I have another Toyota car, which I have not changed light bulbs for more than 5 years. appreciate if you can pass my feedback to Kia, I want to hear from them about the light bulbs. More

Jim a Always polite and good at what they do. Never had too wait More than what they initially told me.i can work from the dealership Always polite and good at what they do. Never had too wait More than what they initially told me.i can work from the dealership More

Really appreciate this service dept I bought a KIA soul here in 2013. I have nothing but good things to say about the way this service department is run and the way it performs. They a I bought a KIA soul here in 2013. I have nothing but good things to say about the way this service department is run and the way it performs. They are professionals, they run on time, the prices are fair. I have had warranty work done, even then they were stellar Dorian is my usual agent and is always helpful and thorough This visit, with Dorian out when I checked in, Ed stepped in and was gracious and helpful also. I appreciate this team, their service orientation, helpfulness and patience. I have even switched my regular services for my daughters Jeep to this department because I am finding I cannot get this kind of service from the Jeep dealer. P.S. - truly appreciate the desks and set up the service waiting area - HUGE help Thank you! More

Great service reps Everyone was attentive, courteous and professional. They were friendly and respectful. The estimated time for service was accurate. I am complete Everyone was attentive, courteous and professional. They were friendly and respectful. The estimated time for service was accurate. I am completely satisfied with the service. More

Great Service Department everyone we came in contact with was helpful and friendly, quick and efficient service. Waiting area is clean and they have a separate area set-up tha everyone we came in contact with was helpful and friendly, quick and efficient service. Waiting area is clean and they have a separate area set-up that is kid friendly. More

Fully equipped waiting room. Nice accommodations. Clean restrooms and coffee bar available. Lots of seating available for reading or watching TV. Service advisor was in to tell me Nice accommodations. Clean restrooms and coffee bar available. Lots of seating available for reading or watching TV. Service advisor was in to tell me my vehicle was ready right after it was done. More

Great car buying experience! Ben Laskey is a true professional in every sense of the word. He was very knowledgeable about the safety ratings, Kia models and the electronics packa Ben Laskey is a true professional in every sense of the word. He was very knowledgeable about the safety ratings, Kia models and the electronics package. Ben took the time to teach us about the car and the set-up of the basics in the electronics. My wife asks ALOT of questions and he answered them all till she understood what he was saying. Also the lady in finance checked to see what the best rate we could get, so our payments came out even lower! She was very kind and considerate! More

Our experience buying our first car. I was really nervous as it was too but a brand new car off of a car lot. Luckily I had an awesome sales lady helping us. She helped the experience be I was really nervous as it was too but a brand new car off of a car lot. Luckily I had an awesome sales lady helping us. She helped the experience be friendly, personable, understandable, quick and efficient while over phone/texting to get started & while there. Very nice looking & dependable cars, nice employees & great tasting free coffee. It takes a while for processes like these but she made it quick, easy & bearable. Thank you Terri & Car Pros Kia in Renton, Wa. More

Treated like I was important The service was performed quickly and on schedule. The team explained the service I needed and when I left I received two car wash coupons. Thank yo The service was performed quickly and on schedule. The team explained the service I needed and when I left I received two car wash coupons. Thank you. More

service oil change and rotate tires They did a great job and fast. changing oil and rotating tires at a good price for both. Danielle was very attentive when dealing with me. They did a great job and fast. changing oil and rotating tires at a good price for both. Danielle was very attentive when dealing with me. More