Caposio Buick GMC
Victorville, CA
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712 Reviews of Caposio Buick GMC
I had an appointment for an oil change and to check out the TMPS system nice it keeps losing pressure. My car still sat in the entryway for over an hour before I went up to ask when it would be taken back the TMPS system nice it keeps losing pressure. My car still sat in the entryway for over an hour before I went up to ask when it would be taken back to service. A different service writer checked and had it taken back shortly. The oil change was completed within an hour but I was told that they only had time to check the tires for leaks and I would need to make another appointment for the TPMS to be addressed. I expressed my disappointment and was told that any vehicle brought in for this type of service in the afternoon wouldn’t have time to be checked out that day. I would have appreciated being told that when I checked the car in for service. I have noticed that Service Writers have turned over frequently since Caposio bought Greiner. I am considering looking for a different dealership in the future. More
My experience at caposio was awesome. Everyone was professional and friendly. The environment was inviting. My needs were listened to. I was not sold something that I didn’t want. Everyone was professional and friendly. The environment was inviting. My needs were listened to. I was not sold something that I didn’t want. More
Thank you very much. I really appreciate the way I was taken care of by Nick and the Finance Manager. They went above and beyond to make it happen. We love the vehicle so I really appreciate the way I was taken care of by Nick and the Finance Manager. They went above and beyond to make it happen. We love the vehicle so far. More
Junior is the best sales rep 2 trucks bought thanks to his time and attention. He's very helpful and the dealer Caposio has awesome inventory. his time and attention. He's very helpful and the dealer Caposio has awesome inventory. More
2 1/2 hours for an oil change. What’s the point of making an appointment. I get that sometimes things get pushed back because of other services. But their was 0 communication f What’s the point of making an appointment. I get that sometimes things get pushed back because of other services. But their was 0 communication for 2 1/2 hours I was their. More