Caposio Buick GMC
Victorville, CA
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712 Reviews of Caposio Buick GMC
Best car buying experience! Nick Jones is a great salesman who listens to your wants and is very educated about the cars on their lot. No haggling. They got us a better rate tha Nick Jones is a great salesman who listens to your wants and is very educated about the cars on their lot. No haggling. They got us a better rate than we expected. Everyone is very friendly. More
Dropped off truck at 9am for oil change and tire rotation. Called at noon, and found out my vehicle was still not ready. At 2pm i got A text notification from my truck that the tire was flat. The de rotation. Called at noon, and found out my vehicle was still not ready. At 2pm i got A text notification from my truck that the tire was flat. The dealership called to say i had A nail in the tire and i authorized repair. I picked Up the truck at 4:45pm and a half mile down the road the lug nuts and the rear driver side wheel/tire flew off my vehicle and left me stranded. The dealership did not tow my vehicle back, they decided to shove the broken wheel back onto the damaged studs and drive it back to the dealership. The dealer gave me a loaner truck with terrible electrical issues. I returned That loaner truck and got another loaner truck that they did not check before giving to me, and the DEF fluid was low. I had To purchase and put in DEF fluid on my own. They returned my truck to me and said there was no paint damage from the incident, but i found Paint damage after i saw My truck in the sun. I lost Time with my job on the day of service (hospice nurse), i had Two terrible experiences with the loaner vehicles, and i had My brand new(purchased in January) Sierra damaged by the dealerships negligence. Dorian did do a great job of trying to take care of me during this terrible time, but his porters made rude comments, his tech’s damaged my vehicle, and my trust in this service center is ruined. I used To boast about caposio to everyone, recommending them to purchase their vehicles and service their vehicles at the location, but now i worry About my own reputation if i suggest Them to a friend or colleague. More
We had a great experience at Caposio Buick. As first time buyers we were nervous but Moh was the best & made the it a great experience! Definitely go see him! As first time buyers we were nervous but Moh was the best & made the it a great experience! Definitely go see him! More
Cassie Julio Isabel Ryan are very courteous and helpful and very professional made my visit pleasant. They all went above and beyond. They all made 😊 sure my visit was easy and excellent thanks to all of and very professional made my visit pleasant. They all went above and beyond. They all made 😊 sure my visit was easy and excellent thanks to all of you More