Capitol Toyota
San Jose, CA
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503 Reviews of Capitol Toyota
Best car buying experience Gerardo was a great help. We first came to Toyota to check out the RAV4 and Gerardo was the guy to show us around. We knew right off that back that he Gerardo was a great help. We first came to Toyota to check out the RAV4 and Gerardo was the guy to show us around. We knew right off that back that he wasn’t like any other car salesman. He was very honest and was there to help us, not just to sell a car. After looking at a few cars we left to do more research but the only person and car that stood out from the rest was the RAV4 and Gerardo. His attitude was extremely welcoming and that is what brought us back to finally buy the RAV4. He gave us a great first time Toyota buying experience. He worked with our budget and helped us get the car of our dreams at a great price. Definitely recommending him to all my friends and family. I will definitely be coming back to Capitol Toyota when we look for our family truck. The buying process was quick and easy. I will enjoy my new car all thanks to Gerardo and Capitol Toyota. Great experience!!! More
Fast & polite The main location is still under construction but don't be misled, these people are fast and polite. Came in for a service and left with a smile. The main location is still under construction but don't be misled, these people are fast and polite. Came in for a service and left with a smile. More
Capitol Good dealership with good price. Friendly. Able to accommodate to my schedule. Very flexible in payment options. Able to get my car in two days. Good dealership with good price. Friendly. Able to accommodate to my schedule. Very flexible in payment options. Able to get my car in two days. More
5 Stars for Justin Justin gives great customer service. He Helped me decide which services I need now and which ones can wait. The mechanics are very thorough. Justin gives great customer service. He Helped me decide which services I need now and which ones can wait. The mechanics are very thorough. Thanks More
Courtesy and reliable Love that they have service hours on Sunday. One thing was overlooked and they fixed it today super quick. Always guarantee their work and customer Love that they have service hours on Sunday. One thing was overlooked and they fixed it today super quick. Always guarantee their work and customer service is stellar! More
Good and not so good I have been coming here for years. The customer service is great! Was told about a nail in my tire. I had my tires warranty at an outside shop so I re I have been coming here for years. The customer service is great! Was told about a nail in my tire. I had my tires warranty at an outside shop so I returned to it to have it removed. At that time was made aware of my shocks and struts leaking and should be replaced. This wasn’t informed to me by the technician who checked it off as good. They informed me my tires are wearing and should be replaced. No mention of the shocked and struts which need to be looked at and reviewed if the tires are wearing oddly. No mention of an alignment either. So I’m having all that done elsewhere from a trusted source. It would have been nice to know they are leaking rather than being told we wait till the leak goes all the way down the strut then consider it a necessity to replace. That is my only issue. Otherwise, service and everything has been fairly consistent and good. I can’t read the technicians signature or I’d note that here. More
Very friendly & great customer service Awesome customer service. Will definitely recommend them to friends and family looking to purchase a new vehicle. Loved how they took the time to answ Awesome customer service. Will definitely recommend them to friends and family looking to purchase a new vehicle. Loved how they took the time to answer all my questions and concerns More
Efficient, honest and helpful. Representatives were efficient in providing insight to our desired car, honest in providing feedback on possible price tags, and quick and helpful in Representatives were efficient in providing insight to our desired car, honest in providing feedback on possible price tags, and quick and helpful in going through the typically lengthy process of purchasing a car. More
Friendly and helpful staff Staff was outstanding, friendly, and knowledgeable. The process was quick and efficient, and all my questions and concerns were addressed appropriatel Staff was outstanding, friendly, and knowledgeable. The process was quick and efficient, and all my questions and concerns were addressed appropriately. It was a pleasure working with this team. More
service helpful,very quick service, short wait time Paul Hall was so very helpful and my visit was very short he was very polite my wait time was only one h helpful,very quick service, short wait time Paul Hall was so very helpful and my visit was very short he was very polite my wait time was only one hour More