
Capitol Toyota
San Jose, CA
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504 Reviews of Capitol Toyota
The Marks are fantastic The two Marks that have helped my husband and I were amazing. They were honest and knew exactly what we were looking for. I’ve been comin to this Toyo The two Marks that have helped my husband and I were amazing. They were honest and knew exactly what we were looking for. I’ve been comin to this Toyota for years and the service gets better and better. More
Awesome, energetic sales staff Alison and Cisco advocated for me and tried their absolute hardest to find a deal that worked for me in as quick a time as possible in the busy end-of Alison and Cisco advocated for me and tried their absolute hardest to find a deal that worked for me in as quick a time as possible in the busy end-of-month period. You'll be treated more than fairly here; they're great. More
Great service adviser Leo and great shuttle driver Leo Normal service for our 2013 Prius V. Leo was great at explaining basic service needs for oil change, etc. . Leo was a great driver playing classical Normal service for our 2013 Prius V. Leo was great at explaining basic service needs for oil change, etc. . Leo was a great driver playing classical music. My only gripe is with 120k service sticker shock, $1600! for a Prius v? Needless to write, but I was stunned and will need to take my car elsewhere for this next service. I priced out locally from $400 to $600 range, saving me $1k for the same service Toyota offered. If Toyota matched, I would have service done here, but alas, I am forced to take it elsewhere to a reputable local shop. More
Good service! Very good experience bringing my car in to Capitol Toyota for service. Hope all future visits will go as well, if so I'll keep coming back. Very good experience bringing my car in to Capitol Toyota for service. Hope all future visits will go as well, if so I'll keep coming back. More
Car Service I felt very comfortable and confident in the service provided. Freddy was amazing and went above and beyond. All employees I interacted with were exce I felt very comfortable and confident in the service provided. Freddy was amazing and went above and beyond. All employees I interacted with were excellent and had great customer service. I would and will certainly be back for further car services. More
My experience with Capitol Toyota is a good one I brought my car to Capitol Toyota for a recall of the airbag problem. However, the dealer helped me to put on at least six additional recalls that I I brought my car to Capitol Toyota for a recall of the airbag problem. However, the dealer helped me to put on at least six additional recalls that I have not had the updates without any charges. I have a good feeling about their service that they had provided for the recalls. More
service dept. The maintenance service i received was actually quick than i expected. My advisor (Debbie Vasquez) has a really good customer service. She also makes The maintenance service i received was actually quick than i expected. My advisor (Debbie Vasquez) has a really good customer service. She also makes sure that all my info in record are correct and current like the contact#, address & email address. The shuttle bus drivers ( Dave & Leo) were both really nice & friendly people, too. More
Taking care of bushings They caught it and IMMEDIATELY said it should be replaced. They did and the bushings were every damaged. The arms were cracked and the bushing ball They caught it and IMMEDIATELY said it should be replaced. They did and the bushings were every damaged. The arms were cracked and the bushing ball just fell out. More
Great service I brought my Prius in for maintenance service and felt I got the best and friendliest service for a fair price. Thank you Capital Toyota. I brought my Prius in for maintenance service and felt I got the best and friendliest service for a fair price. Thank you Capital Toyota. More
trick you when you prepare to buy We bought a new car there. I waited for almost 2 hours to get the car and test drive. The sales said because of construction. The whole process they We bought a new car there. I waited for almost 2 hours to get the car and test drive. The sales said because of construction. The whole process they did not show you the VIN history, only talk a lot about price. They also did not explain the grace period to you before you bought. After we went home to check the car history, we found that this NEW CAR already parked in their parking lot for more than 300 days. This DEALER TRICKED me and gave a looks-new NEW car. VERY BAD experience. TO ANYONE want to do business with this dealer. PLEASE AVOID. More