Capitol Toyota

Excellent Service I am extremely satisfied with the service I received on my car. The shuttle driver was excellent. I don’t know his name. I was very impressed w I am extremely satisfied with the service I received on my car. The shuttle driver was excellent. I don’t know his name. I was very impressed with the woman who managed the front desk. She spoke fluent English and Spanish. She was very friendly, yet professional. Kelly was incredibly helpful in suggesting what needed to be done. Jesse called me to let me know the car was done. The people who manage this department are to be commended as the team runs as an efficient unit, providing excellent customer care. More

A kind of dealer who abuses your car Took my car there for some maintance work because there was a issue when I bought this new car. However, I left my car there for a day due to their bu Took my car there for some maintance work because there was a issue when I bought this new car. However, I left my car there for a day due to their busy workload. The next day when I got there, I was surprised to see my car was driven over 25 miles. It is just very contemptible to see something like this. I strongly assume they are not taking car to different place for service which defeats the purpose of having a service center where it is. So if you see something, say something. Hope my review helps any future customer and the dealer with improving their service. More

Fast service Dash light went on so went in for maintenance. Turned out I also needed rear breaks and the front wheel casing was leaking oil so that needed replacem Dash light went on so went in for maintenance. Turned out I also needed rear breaks and the front wheel casing was leaking oil so that needed replacement as well. A lot more than what I planned but the car is ten years old. Mario found coupons for me and clearly communicated what needed to be done and how long it would take. He even sent someone to Dublin to pick up a part so I could get my car back. More

Great experience from the moment I walked in. Spoke with Arlene what a pleasure. Met with Cisco Savala, Chris & Christian. The process was easy. Toyota has experience from the moment I walked in. Spoke with Arlene what a pleasure. Met with Cisco Savala, Chris & Christian. The process was easy. Toyota has my recommendation. More

Thank so much Capital Toyota is the Number1 custumer service, has alot Suv ,van,car..truck ,given me best price, the paper work so fast,i want to say thank to Dan Capital Toyota is the Number1 custumer service, has alot Suv ,van,car..truck ,given me best price, the paper work so fast,i want to say thank to Danh Tran. More

Excellent Service as usual. I purchased my car at this location. Employees are always pleasant and answered my questions. I highly recommend to my friends to service th as usual. I purchased my car at this location. Employees are always pleasant and answered my questions. I highly recommend to my friends to service their vehicle here. More

Best dealer experience Always incredible customer service! You can go up to any member of the team and they will be sure to help you out to make sure you get to the right pe Always incredible customer service! You can go up to any member of the team and they will be sure to help you out to make sure you get to the right person and place More

Another awesome lease experience yet again Just like the first time around, my leasing experience with Capitol Toyota has been phenomenal and it’s all thanks to a special individual, Jimmy Lee, Just like the first time around, my leasing experience with Capitol Toyota has been phenomenal and it’s all thanks to a special individual, Jimmy Lee, whose exemplary customer service made this laborious task an enjoyable one. In fact, my family and I have been loyal to Capitol Toyota for many years now because we value the trust and relationship we’ve built with Jimmy. So thank you, Capitol Toyota, for another wonderful experience. More

Took the car in for an oil change - and got recall work fixe ... had special so thought would take my Prius in for service. Had to keep the car overnight due to the popularity of the deal but in the bargain, g ... had special so thought would take my Prius in for service. Had to keep the car overnight due to the popularity of the deal but in the bargain, got work done on a recall (without being asked) that I didn't even know existed More

Mater Chef Junior at 7:00AM If you need to wait for your car, you will find it impossible to spend time in the customer waiting room unless you don't mind watching the Foods Chan If you need to wait for your car, you will find it impossible to spend time in the customer waiting room unless you don't mind watching the Foods Channel at loud volume. The manager took away the remote control and won't allow the cashiers to change channels. If you want local news (like KRON 4), you need to wait until the Showroom opens at 8:00AM and watch their TV. Also, where else could you go for an oil change and pay more than 33% of the advertised price due to added fees? More