
Capitol Toyota
San Jose, CA
Filter Reviews by Keyword
By Type
504 Reviews of Capitol Toyota
AWESOME SERVICE, great communication Given the portable or temporary arrangements during the construction of the new facility, my service experience exceeded my expectations. Justin was v Given the portable or temporary arrangements during the construction of the new facility, my service experience exceeded my expectations. Justin was very professional and maintained great communication during the More
Fast and easy Leasing a car here was easy and quick. Everyone was helpful and knew their job and the cars they were selling. Completing the lease was easy as well Leasing a car here was easy and quick. Everyone was helpful and knew their job and the cars they were selling. Completing the lease was easy as well. Highly recommend. More
Amazing experience!! Gerry was so warm and welcoming. He introduced himself right away and was easy to talk to. He was very knowledgeable about the 4Runners and listened t Gerry was so warm and welcoming. He introduced himself right away and was easy to talk to. He was very knowledgeable about the 4Runners and listened to exactly what I was looking for! He and JK (financing) made the process very smooth and easy. We definitely recommend this dealership! More
Everything was fine. Wish it wasn't so pricey...but your people are fabulous. Leo is really good: explained everything, stayed in contact with me: from start to finish, a Wish it wasn't so pricey...but your people are fabulous. Leo is really good: explained everything, stayed in contact with me: from start to finish, a great experience....as it always is here. More
Went in for a quote, drove off with a new car. I've been getting quotes from other dealerships throughout the week and didn't expect to drive off the lot with a new car. Sabrina Visperas helped me I've been getting quotes from other dealerships throughout the week and didn't expect to drive off the lot with a new car. Sabrina Visperas helped me along most of the time but do not see her name below. It was a great experience. More
Awesome experience Nice friendly people, the awesome fast service, much choice of various model new Toyota cars. I would recommend everyone to get cars from capitol Toy Nice friendly people, the awesome fast service, much choice of various model new Toyota cars. I would recommend everyone to get cars from capitol Toyota. More
Easiest car buying experience ever I can still remember the days when I dreaded ever having to go to a dealership to buy a car. I still have memories of what I felt to be dishonesty, ha I can still remember the days when I dreaded ever having to go to a dealership to buy a car. I still have memories of what I felt to be dishonesty, harassment, xxxxxxto get me to stay longer to wear me out to purchase. This was not the case at all at Capitol Toyota. In fact my whole experience was very pleasant, efficient and fast. Jimmy Lee, our sales representative was patient with us even after giving him 4-5 different types of cars we were interested in. We finally settled on a Camry SE and asked him for a quote online. We went in and looked at the car in various colors and interiors and changed the color from the original option we asked for. I asked if the car in stock would be the same price he quoted me online (I've had a bad experience before when this was not the case), and was worried he would come back with a higher price for multiple different reasons but his answer was "of course it's the same price." He was just also a super friendly, credible guy who knew the cars and was there not to push us on anything, but to educate us to make the right decision. I guess that's why he's still working there after 17 years - he's great at his job. :) We were sent over to finance and again I'm used to the hard sell here as well, where the finance folks try to sell you on every singly warranty, sealant, option package you could think of and then make you feel horrible and irresponsible if you don't want any of it. Again not the case. Our finance lead was efficient, told us about the great 10year warranty, but basically said "here's a brochure if you want to read up more on it" and let us be. Overall I just felt as though the whole dealership cared about customer satisfaction above and beyond anything else. I couldn't believe how nice and efficient everyone was. I actually came away extremely happy that I bought a car, not exhausted and feeling like I just survived a war. Capitol Toyota, you definitely have earned my business! P.S. We had visited another Toyota dealership and our sales guy seemed to not even have time for us. It makes a difference who you employ! More
Great Pricing and Hassle Free Purchase Jimmy Lee was very responsive and had a great sense of humor coupled with a hassle free attitude made the buying experience great. Definitely will be Jimmy Lee was very responsive and had a great sense of humor coupled with a hassle free attitude made the buying experience great. Definitely will be returning for my next buy. More
My service to get the alarm installed for new Toyota My service was excellent at Toyota. The car alarm was installed with excellent service. Daniel greeted when I arrived for my appointment. And got the My service was excellent at Toyota. The car alarm was installed with excellent service. Daniel greeted when I arrived for my appointment. And got the work done within excellent time. My car was waiting for me when i left the waiting room. More
Awesome dealership I can say that I had One of my best experiences in this dealership, they're helpful, there are fast , and they are friendly. Thanks you guys I can say that I had One of my best experiences in this dealership, they're helpful, there are fast , and they are friendly. Thanks you guys More