Capitol Subaru
Salem, OR
Filter Reviews by Keyword
By Type
225 Reviews of Capitol Subaru
Andrew is very good. He called me to come learn about my Crosstrek and spent a quiet, informative hour answering all my questions. I now know what every button is for a He called me to come learn about my Crosstrek and spent a quiet, informative hour answering all my questions. I now know what every button is for and when to use them. It was a good experience and a surprise. The dealership has always been willing to provide this kind of help when I asked about some feature I didn't understand, but having a tutorial after I've bought the car is remarkable. More
I really appreciated the follow up from Andrew Davis regarding reviewing the new technology features of my new Outback. He explained the features and answered all of the questions I had. He did not rus regarding reviewing the new technology features of my new Outback. He explained the features and answered all of the questions I had. He did not rush through the process and explained everything in a very understandable way. Kudos to Andrew and Capital Subaru for providing the follow up opportunity. More
I have never felt so taken care of when car shopping! ! I went in knowing what I wanted and I was given undivided attention and felt NO pressure at all. In fact, my first visit just allowed me to inquir ! I went in knowing what I wanted and I was given undivided attention and felt NO pressure at all. In fact, my first visit just allowed me to inquire, drive, and discuss possible financial options. When we were ready, my husband I went back in and the transaction went with our needs and requests intact! The follow up of our Subaru Forester (my dream forever car) has been so helpful! I feel like I have a place I can revisit at anytime if I need more support with all the cool safety options my car has! We will definitely continue to come to Subaru Capitol for all our car needs. I highly recommend them!! More
Jacob spent an hour and a half teaching me about all the features on my new forester. He was extremely polite and even laughed at my lame jokes. Thank you so much Jacob! features on my new forester. He was extremely polite and even laughed at my lame jokes. Thank you so much Jacob! More
We were scheduled with a follow-up meeting with Andrew to answer any of our questions about the operation of our new Subaru Forester - about a month after we took delivery. Andrew was great - hand more info answer any of our questions about the operation of our new Subaru Forester - about a month after we took delivery. Andrew was great - hand more information that we probably could absorb in one sitting but he answered every question we had and when through all of the electron features included with the car. A great service as a followup to the purchase. Thank you! More
Every single interaction with Capitol Subaru has been exceptional. From working with Casey to find the perfect new Crosstrek (even on his evening off) to the Finance manager staying late and working thro exceptional. From working with Casey to find the perfect new Crosstrek (even on his evening off) to the Finance manager staying late and working through the kinks of using a credit union that was out of town. I love the Subaru-Love Encore program. Andrew was extremely knowledgeable and fixed all the little items that we’re driving me nuts. He also showed me all the new features I have and taught me how to use or change them to my liking. Capital has my business for life and I will be sharing all of this with my friend’s and family. It was definitely with the long drive from Eugene! Thank you!!!! More
I just bought a new car with Capital Subaru and the customer service here was incredible! I love how upfront and honest they are about the pricing of their vehicles. Juliano was so nice and helped me p customer service here was incredible! I love how upfront and honest they are about the pricing of their vehicles. Juliano was so nice and helped me pick out the car I wanted. Andrew also helped me figure out how to work the electronics in my car because I am not at all tech savvy lol. Thank you guys for all you're help, I will now be a life-long customer with Capital Subaru! More