Back

Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.8
475 Reviews

475 Reviews of Capital Toyota, Inc. - Service Center

Sort by
May 24, 2024

I have purchased several cars from this dealership, and been very satisfied with each one. More

by R2D2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that you’ve been very satisfied with each of your car purchases from our dealership. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know. We look forward to serving you again in the future!

May 24, 2024

Love the valet service and the quick service of my vehicle. Easy in and out and I will use them for my next service. More

by susanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you love our valet service and the quick service for your vehicle. Making your experience as easy and efficient as possible is our top priority. We look forward to serving you again for your next service!

May 18, 2024

This dealership is fantastic. They are friendly, knowledgeable and keep you updated through text(if you want) all throughout your service. More

by Dwurm1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Foster
May 22, 2024 -

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Capital Toyota. Our team takes great pride in providing friendly and knowledgeable service, and we're delighted that you appreciated our communication updates via text. Keeping our customers informed and satisfied throughout their service experience is always our goal. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We truly value your business and look forward to serving you again in the future!

May 14, 2024

Service department is well run and efficient. Had me out quickly for my oil change. More

by jimbow1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're delighted to hear that our service department is well run and efficient, and that we were able to get you in and out quickly for your oil change. Your satisfaction is our top priority, and we look forward to serving you again.

May 13, 2024

Luis did a great job getting my vehicle in and serviced extremely fast and efficient. Great service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're thrilled to hear that Luis provided you with fast and efficient service for your vehicle. Providing great service is always our priority, and we're delighted that we could meet your expectations. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

May 08, 2024

Chris Smith is very knowledgeable and always helpful with anything we need. We love doing business with Capital Toyota. The collison center does great work on damaged cars. We were involved in an accident an More

by mandy.burks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Capital Toyota, Inc. responded

Thank you for your glowing review! We're thrilled to hear about your positive experiences with Chris Smith and our collision center. Providing knowledgeable and helpful service is always our aim, and we're delighted that we could make your car look brand new after the accident. Your recommendation means a lot to us, and we're grateful for your continued business. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

May 07, 2024

Scott L. at Capital Toyota is excellent in knowledge and customer service. Great experience, and fast service. More

by 1975jkmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Capital Toyota, Inc. responded

Thank you for taking the time to recognize Scott L. and sharing your positive experience with us! We're delighted to hear that he provided you with excellent knowledge and top-notch customer service. Delivering fast and efficient service is always our goal, and we're thrilled that Scott ensured your visit was nothing short of exceptional. We truly appreciate your kind words and look forward to serving you again at Capital Toyota!

May 06, 2024

They always provide good, prompt thorough service. All employees are always polite, helpful and knowledgeable More

by christinehood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Capital Toyota, Inc. responded

Thank you for your kind words! Providing good, prompt, and thorough service is our top priority, and we're thrilled to hear that we've met your expectations. We take great pride in our team's dedication to being polite, helpful, and knowledgeable, and it's wonderful to know that their efforts have made a positive impact on your experience with us. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service at Capital Toyota!

May 02, 2024

Friendly service department. Service Tech honors your appts and wait time is at a minimum.. More

by Susanbasham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your experience with our service department! We're delighted to hear that you found our team to be friendly and that our service technician honored your appointments while keeping wait times to a minimum. Providing efficient and reliable service is a top priority for us at Capital Toyota. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again!

April 16, 2024

Great customer service and they had my car done earlier than expected. Overall good experience. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shuford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delmas Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Blevins, Ashley Foster
Apr 16, 2024 -

Capital Toyota, Inc. responded

We're absolutely delighted to receive your fantastic review! Providing outstanding customer service and completing your car service ahead of schedule are our main goals here at Capital Toyota. It's wonderful to hear that we could not only meet but exceed your expectations. Thank you for sharing your experience, and we can't wait to welcome you back again soon!

...
9
...