Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.8
488 Reviews
Call Service Center (423) 892-0661

488 Reviews of Capital Toyota, Inc. - Service Center

Sort by
March 06, 2025

The Service Department is courteous, helpful and extremely efficient. My oil change and 1 year check up took about 25 minutes. More

by Lisa Shoemate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Capital Toyota, Inc. responded

Thank you for the wonderful feedback, Lisa! We're so happy to hear that you had a positive experience with our Service Department. It's great to know that your oil change and 1-year checkup were completed quickly and efficiently. We appreciate your kind words and look forward to serving you again at Capital Toyota!

March 02, 2025

Capitol Toyota has always been extremely reliable and efficient while I have had services performed. I’ve trusted them with all of my Toyota vehicles. More

by cgillentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust in Capital Toyota! We're thrilled to hear that you've had reliable and efficient service with us. It's always our goal to provide the best care for your vehicles, and we're honored that you've chosen us for all your Toyota service needs. If you ever need anything else, we're here to help!

February 27, 2025

Friendly, courteous, knowledgeable staff. Car was serviced in approximately 30 minutes. Comfortable waiting room with TV More

by harold8326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Capital Toyota, Inc. responded

Thank you, Harold! We’re happy to hear that you had a great experience with our friendly and knowledgeable team. We strive to provide efficient service while ensuring our customers are comfortable. We appreciate your support and look forward to seeing you next time!

February 20, 2025

Went in at 10 am for recalled fuel pump swap. They were done in an hour and a half. I appreciated the urgency. More

by milledgeman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your experience! We're so glad to hear that we were able to take care of your recall service quickly and efficiently. We always strive to provide timely service and appreciate your recognition of our urgency. If you ever need anything else, we’re here for you!

February 12, 2025

Great Service in and out quickly,adviser let us know what was going on ,will definitely return More

by Denali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're glad to hear that you had a quick and smooth service visit. Our team always strives to keep our customers informed and provide a seamless experience. We look forward to seeing you again next time!

February 05, 2025

Great dealership and extremely easy to get an appointment to get an oil change. Best place in the Chattanooga area to go More

by disneynut1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're so glad to hear that scheduling your oil change was easy and that you consider us the best in Chattanooga! Providing convenient and top-notch service is always our goal. We appreciate your support and look forward to serving you again!

February 04, 2025

Courteous, knowledgeable, timely. Easy to set service appointment and quick input and completion of 10k service. More

by Bear
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Johnson
Report | Print
Feb 06, 2025 -

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're so glad to hear that our team provided courteous, knowledgeable, and timely service for your 10K maintenance. Making the process easy and efficient is what we strive for! We appreciate your support and look forward to serving you again in the future.

January 25, 2025

Great service accomplished quickly, the staff is very friendly and answers all of my questions promptly More

by Dsjenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delmas Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're so glad to hear that you received quick service and that our friendly team was able to answer all your questions. We strive to provide top-notch service with a personal touch, and we appreciate your support! We look forward to assisting you again soon!

January 17, 2025

Incredible Empoyees and top notch service! I don’t even consider a different dealership due to the quality of the Service Department. More

by Bonnie Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you Bonnie, so much for your kind words and loyalty to Capital Toyota! We’re thrilled to hear that our incredible employees and top-notch service have made such a positive impression on you. Your trust and confidence in our Service Department mean the world to us, and we’re honored to be your go-to dealership. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to continuing to provide you with the exceptional service you deserve!

January 15, 2025

The team was perfect! Brody got me in and out before they closed. Awesome experience! More

by Go blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Capital Toyota, Inc. responded

Thank you for your amazing review! We’re thrilled to hear that Brody and the team provided you with such a seamless experience and got you in and out in no time. Providing quick and efficient service while making sure every customer feels valued is always our goal. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you need anything in the future, please don’t hesitate to reach out!

1
2
3
...
49