Capital Toyota, Inc. | Page 4

Capital Toyota, Inc. responded

Hi Ducks, Thank you for the kind words! We’re so glad to hear that our team took great care of you and got your service done quickly—music to our ears! And thank you for the honest feedback about the waiting area. We always want your time with us to feel as comfortable and welcoming as possible, and you're absolutely right—better snacks and a fresh cup of coffee can go a long way. We’ll be looking into how we can step up our snack game and make the lounge experience even better. We appreciate you, Ducks, and look forward to seeing you next time!

Capital Toyota, Inc. responded

Hi John, Thank you so much for your fantastic feedback! We’re thrilled to hear that your truck-buying experience was so easy and enjoyable. Bryan and Chandler truly aim to make the process smooth and stress-free, so it’s great to know they hit the mark for you. It’s awesome that Bryan was able to listen to your needs and find the perfect Tacoma that checked all the boxes. We’re so glad you’re happy with your new truck! Thank you again for choosing Capital Toyota, and if you need anything down the road, we’re always here to help.

Capital Toyota, Inc. responded

Hi Jamie, Thank you so much for the incredible feedback! We’re absolutely thrilled to hear that your car-buying experience was the best you’ve ever had—that truly means the world to us. It’s great to know that Bryan and Chandler made the process so easy and enjoyable. We always strive to provide a top-notch, trustworthy, and professional experience, and it’s fantastic to hear that we succeeded in doing just that for you. Plus, we’re glad you found plenty of inventory to explore! Thank you for choosing Capital Toyota, and if you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

Capital Toyota, Inc. responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Bryan made your car shopping experience simple and easy. It’s always our goal to make the process as smooth and enjoyable as possible, and it’s fantastic to know Bryan helped you find the perfect Toyota Tacoma. We hope you’re loving your new ride, and if you ever need anything, we’re here for you! Thanks again for choosing Capital Toyota—we truly appreciate your business!

Capital Toyota, Inc. responded

Thank you so much for your kind feedback! We’re thrilled to hear that our team was polite and kept you informed throughout the process. Providing timely service and clear communication is something we take pride in, and it’s great to know we met your expectations. If there’s anything else we can do for you in the future, don’t hesitate to reach out. We’re always here to help!

Capital Toyota, Inc. responded

Hi Larry, Thank you so much for your kind words! We’re thrilled to hear that our team has been friendly and fast in taking care of your truck. Providing quick and excellent service is always our goal, and we’re glad to know we’ve met your expectations! If you ever need anything in the future, don’t hesitate to reach out. We’re here for you!

Capital Toyota, Inc. responded

Thank you so much for your continued trust in us—for both your purchase and ongoing service visits. We're so glad to hear that you've consistently experienced prompt and professional service. That means the world to us. We also appreciate your honest feedback about pricing. We understand that vehicle maintenance is an investment, and we’re always looking for ways to provide greater value for our guests. We’ll be sure to pass your thoughts along to our team as we continue working to serve you better. Thanks again for being part of the Capital Toyota family—we’re always here when you need us!

Capital Toyota, Inc. responded

Thank you so much for the kind words! We’re so happy to hear that you consistently receive prompt service and friendly assistance during your visits. Our team takes great pride in being knowledgeable and making sure all your questions are answered with care. We truly appreciate your trust in us and look forward to serving you again soon!

Capital Toyota, Inc. responded

Hi Eleanor, Thank you so much for the love! We’re absolutely thrilled to hear that you’ve had A+ experiences with us—that’s exactly what we strive for every day. And we’re so glad to know our valet service has been helpful for you! Your support means the world to our team. If there’s ever anything more we can do to make your visits even better, we’re just a call away.

Capital Toyota, Inc. responded

Thank you for your feedback. We truly value your business and are sorry to hear about your experience. Our goal is always to provide exceptional service, and we’d love the opportunity to make things right. Please reach out to our Service Manager at your earliest convenience so we can address your concerns. We look forward to speaking with you and finding a resolution 423-892-0661