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Capital Ford

Raleigh, NC

4.6
1,493 Reviews

4900 Capital Blvd

Raleigh, NC

27616

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1,493 Reviews of Capital Ford

August 17, 2023

Dean and DJ do a great job. But, I had to wait and go find someone to check in . More

by dlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ, Dean
August 16, 2023

Great service! Always helpful. Rachel linefelder was great to work with. David( can’t remember his last name) was wonderful. More

by RHILL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel linefelder David z, John Blackwell
August 16, 2023

Great staff, scheduling was easy; however, it did take longer than expected when they did my oil change and cleaned my car. More

by BookWrm36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
August 15, 2023

Excellent staff, from the point of contact (Austin) to the mechanics, and the valet who returned my vehicle to my home. Best experience in the Triangle! Wouldn’t go anywhere else, but Capital Ford! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and Belinda Customer Service
August 15, 2023

I am always satisfied with the service. Can only recommend it. The wait time was not long too. More

by ruta.indra
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Blackwell, Phillip Bouché
August 15, 2023

I was able to make an appointment by calling in advance. When I arrived, my reservation was quickly noted, the service department handled my annual state inspection quickly and courteously, and the work was More

by BJ.DAVIS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Colt Myslinski
August 15, 2023

John was great to work with and really went above and beyond to secure my desired car and ensure top quality. He kept me well informed along the way. Smooth transaction and very helpful staff. More

by mary.noulis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Blackwell
August 15, 2023

Great job but terrible communication. I can’t recommend anyone that can’t communicate well More

by marcpedersen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich in the collision center
August 15, 2023

I have been a Ford customer for a long time now. I have bought 5 Ford vehicles. I have been satisfied with all of them. I have received courteous and friendly service for all of my visits. More

by ACURTIS208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
August 15, 2023

I was very pleased with my first service experience at Capital Ford in Raleigh. I didn’t know what to expect for the heavy duty service on my new F250, but they were able to get it right in and perform th More

by bradeckman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colt - Service Dept
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