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Capital Ford

Raleigh, NC

4.6
1,493 Reviews

4900 Capital Blvd

Raleigh, NC

27616

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1,493 Reviews of Capital Ford

January 17, 2024

Excellent! Friendly and fast! Thanks for all of your help! Super convenient! Mobile recall service for the win! :) More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
January 17, 2024

Do not communicate with customers when there is a issue. And your advisor hands you off to someone else. . Do not explain in full what's going on. Do not check your vehicle to ford standards More

by princess910b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Bouché, Dean Myslinski, DJ Myslinski, Colt Myslinski, Jeff Vanlarr, James Challacombe, Dean Conklin, Eric Jones, Will Moyer, Austin Williams
January 17, 2024

Great service, transparent process. Ons should not try to book online (impossible) but show up at dealership. More

by MARK.CAFFAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin
January 17, 2024

The entire team, from sales to finance, was warm, direct and pleasant to work with. More

by toniclark2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vick Ademola, Raymundo Contreras
January 17, 2024

Very professional, pleasant atmosphere with excellent, and all my questions without hesitation Yes Will definitely definitely recommend to my family and friends More

by joannrobinsonmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Challacombe
January 17, 2024

Salesman was polite, friendly, new the product Service Mgr did what was asked, product was ready at pickup as promised. Finance guy was fast and efficient, not pushy, and pleasant to deal with. What more More

by Rocky Keim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Sharpe, Mike Vevurka
January 17, 2024

Putting wrong bumper, I don't appreciate your work . You should let customers know if you were putting cheap bumpers for their cars. More

by mjahmaditorshizi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Bouché, Dean Myslinski, DJ Myslinski, Colt Myslinski, Jeff Vanlarr, James Challacombe, Dean Conklin, Eric Jones, Will Moyer, Austin Williams
January 17, 2024

My previous complaint has been completely resolved. I appreciate Capital Ford"s willingness to address and resolve my complaint. More

by BOB@FORMDESIGNBUILD.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic named Warren, Dean Myslinski, DJ Myslinski
January 17, 2024

Brought my F150 for a transmission warranty service. A week later had to come back for more work... wish they would have find the problem from day 1. More

by alfonsoelejalde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Challacombe
January 17, 2024

Very busy dealership. So fast paced that it’s difficult to get the attention and information that you’d like. Enjoyed the seasonal gifting though. My salesman wasn’t all t More

by DavidLHall84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
UG Nnochiri, Mike Vevurka, Rachel Leinfelder
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