
Capital Ford
Raleigh, NC
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1,494 Reviews of Capital Ford
Capital Ford is Excellent and will Always be the dealer where I buy my future Ford Explorers. Will is AN Excellent employee and Always treats all customers EXCELLENT!! where I buy my future Ford Explorers. Will is AN Excellent employee and Always treats all customers EXCELLENT!! More
The customer service was fantastic. The process was relatively quick for what it is. Everyone was nice. But the knowledge of the car was lacking. I feel like salesman should know the ca The process was relatively quick for what it is. Everyone was nice. But the knowledge of the car was lacking. I feel like salesman should know the car he is selling. I didn’t get any real answers to any of my questions. Second, the detailing of the car was not noticeable. I’m not sure what their process is but there was dried dark corn syrup splattered randomly throughout the interior and it had not been vacuumed. If it had, it was thorough. Lastly, the screws used to put plate on were not correct. The tips were sharp instead of blunt. So I now have a dent/slight puncture from both screws used. Like I said, the customer service was good and the people were nice. But it’s the details that matter. More
The experience was great. Our sales person listened to our requests and only showed us vechicles that matched what we wanted! Our sales person listened to our requests and only showed us vechicles that matched what we wanted! More