Capital Ford
Raleigh, NC
Filter Reviews by Keyword
By Type
1,493 Reviews of Capital Ford
Phillip was easy to work with and proactively discussed a major computer upgrade. It was a pleasure working with the Capital team. major computer upgrade. It was a pleasure working with the Capital team. More
I dropped off my vehicle for 7 working days to come back to them not touching it then took 7 more days to fix the cam phaser issue. Engine work I understand but that's why I booked the appointment. Lack of to them not touching it then took 7 more days to fix the cam phaser issue. Engine work I understand but that's why I booked the appointment. Lack of communication since I had 3 different people to deal with. Ford did help with a portion of the repair expired service recall that ran out 4 month ago. 5k to 1k. More
The whole process from start to finish was a stress free experience. The service and communication about my vehicle that I received from the staff was great! experience. The service and communication about my vehicle that I received from the staff was great! More
Usually everything is perfect but this time there was a hiccup. The new windshield wiper blades had the driver’s side protective covering left on I had never seen this and thought the blade had not been in hiccup. The new windshield wiper blades had the driver’s side protective covering left on I had never seen this and thought the blade had not been installed. Got caught in a rain shower and discovered the problem it was an easy fix but required a second trip to the service. Enter the following day. More
Very pleased to know recall service is available in our region either at dealership or at home. Choices help with decisions to take care of job sooner than later. region either at dealership or at home. Choices help with decisions to take care of job sooner than later. More