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Capital Ford

Raleigh, NC

4.6
1,493 Reviews

4900 Capital Blvd

Raleigh, NC

27616

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1,493 Reviews of Capital Ford

June 22, 2023

They was fast very friendly and nice helpful about my warranty on my car and did everything that I asked in notes More

by DELVIN.HEATH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
June 22, 2023

Best Ford service around. Friendly staff. They help us keep our vehicles in great working order. More

by Cindy DIETRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché, Scott Johnson, James Anderson
June 22, 2023

I made an appointment over a week in advance and dropped the vehicle off early in the morning, they had it the whole day, and never even brought it into the service bay. I spent money taking Uber all day so More

by None
Service Time
Recommend Dealer
No
Employees Worked With
Phillip Bouché
June 22, 2023

Capital Ford provides great service, has friendly staff with professional attitudes with good customer service. More

by Danny
Workmanship
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
June 22, 2023

I had a recall on my car that made my car undriveable. I initially called another dealership in the area and was told it would be a month before they could service my vehicle. I called Capital Ford and th More

by SMJOYCE04
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
June 22, 2023

Dylan is knowledgeable and keeps you informed. He makes good recommendations and prepares you for the final cost. More

by GALEOADKINS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dylan , Phillip Bouché
June 22, 2023

Service was find. The 2015 ford SUV is pledged with electrical and electronic issues. Service is good, product is substandard More

by KELVINDUNNONLINE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
June 22, 2023

I have a Ford F150 w/black widow upgrade which was purchased from a Ford dealer in New England. It has recalls and issues with brake. Battery, start stop ect. They won’t work on it because it was purc More

by cksfarms
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Phillip Bouché
June 22, 2023

Y’all didn’t put the dip stick all the way so oil spilled everywhere. Terrible experience. Would like a refund. More

by Adam Cunningham
Workmanship
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 22, 2023 -

Adam Cunningham responded

See above

June 21, 2023

Everyone was nice The service rep was awesome. It was fast, friendly service. It’s alway a great visit! More

by Tonygqsmith
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
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