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Capital Ford

Raleigh, NC

4.6
1,493 Reviews

4900 Capital Blvd

Raleigh, NC

27616

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1,493 Reviews of Capital Ford

July 07, 2023

James was very good to work with. I will attempt to only work with him. More

by JDCJNM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Challacombe. 5 STARS!!
July 07, 2023

Diagnosed my problem and fixed it as quickly as possible. Not sure if it completely fixed the issue, but I was glad they found something g to fix. More

by Soulefam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
July 07, 2023

Friendly staff, easy process, nice customer waiting area, most importantly quality service from the mechanics! More

by Meggburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
July 07, 2023

The caring and respectful needs of the customer was very impressive. Kept me informed. Satisfied More

by RCROS894
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
July 07, 2023

Nicest guy came out and replaced a recalled auto part on my driveway, no brainer! More

by JELSTOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin/ mobile repairs
July 06, 2023

Everyone was very helpful the car was just as it stated n the salesman was very knowledgeable about the details n the car Thank you More

by james.sammy.clifton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Anderson, CJ Jones, Don Smith
July 06, 2023

Service was great but prices are up for oil change and everything else as well kind of disappointed service was excellent More

by SULEMANG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
July 06, 2023

Why go anyplace else ? Chris Rodriguez is an asset to Capital Ford. Everyone in the Fast Lane Service Center steps up to help. Tony Rogers knew I needed a more powerfu More

by tgolden1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
July 06, 2023

Thorough communication, accommodating, met expectations, friendly, great customer service, adequate delivery and expert follow through. More

by KBelinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will was my contact, Phillip Bouché
Jul 06, 2023 -

KBelinsky responded

Dealer quickly handled a misdiagnosis from another provider and fixed problem appropriately. Thanks Capital Ford Service Team!

July 06, 2023

Service department got me scheduled really quick. Fixed my issue and completed some recalls I didn't even know were on the vehicle More

by malindamiller2016
Recommend Dealer
Yes
Employees Worked With
Austin
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