Capital Ford of Wilmington

Robert George was very professional and interested in knowing what vehicle I was looking for. He took his time with me to find the car of my dreams. He did an outstanding job. knowing what vehicle I was looking for. He took his time with me to find the car of my dreams. He did an outstanding job. More

Intake of the car was positive with a favorable discussion between us and the estimator. She listened to our concerns and understood the scope of the repair we were looking for. She kept us informe discussion between us and the estimator. She listened to our concerns and understood the scope of the repair we were looking for. She kept us informed throughout the process. Repairs were delayed by a day or two due to a replacement part being damaged in shipping. Repair looks good and we were very satisfied by the whole process. More

We have been buying vehicles from Capital Ford since 2017 we bought our fourth vehicle from them yesterday. We have two dealerships local to Us in Fayetteville NC and because of our past experience we choose we bought our fourth vehicle from them yesterday. We have two dealerships local to Us in Fayetteville NC and because of our past experience we choose to drive 1 1/2 to Capital Ford of Wilmington NC In fact if the staff there cannot please you then you cannot be pleased. Great job Capital Ford. I hope the manufacturer knows what they have in you guys More

Made an appointment, Jason was our service advisor. Very helpful and good communication. Took about 2 hours as I was told Very helpful and good communication. Took about 2 hours as I was told More

They were able to get me right into the service department when I needed it because my car wouldn't start department when I needed it because my car wouldn't start More

I have always been treated especially well, low key sales, knowledgeable and fair. I just had the pleasure of a mobile maintenance crew come out to do a recall repair task. Great job. sales, knowledgeable and fair. I just had the pleasure of a mobile maintenance crew come out to do a recall repair task. Great job. More

Kyle was Friendly, professional, easy to schedule the appointment. The work was done fairly quickly. appointment. The work was done fairly quickly. More

They worked out a deal that we were happy with and took care of our needs care of our needs More

Clean. Appointment time on time. Vehicle interior protected from grease. Checks everything needed for age of vehicle. Changed oil. However my truck cont Appointment time on time. Vehicle interior protected from grease. Checks everything needed for age of vehicle. Changed oil. However my truck continues to drip oil from the oil plug. I specifically requested to please put on a new oil plug. Apparently not..still dripping oil on my garage floor. Maybe NEXT oil change!!! More

Excellent service, great experience. Friendly staff that treated us like family. Would recommend to all Friendly staff that treated us like family. Would recommend to all More