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Capital Ford of Wilmington

Wilmington, NC

4.6
1,205 Reviews
Call Dealership (910) 799-4060
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4222 Oleander Dr

Wilmington, NC

28403

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1,205 Reviews of Capital Ford of Wilmington

January 17, 2024

Way too expensive. Will not be back! I will use local mechanics. I bought 7 cars there. I’m done!!! More

by DCHRISTENSENSTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
Report | Print
January 17, 2024

Our service advisor was fantastic. Car was not able to be completed in one day. We were offer a loaner, but opted to have delivered next day. More

by BRATTBOWL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryanne Lamkin
Report | Print
January 17, 2024

Capital Ford of Wilmington is my go-to Ford dealership. I have purchased two vehicles from them and Robert George made my most recent purchase seamless and stress free. 10/10 would recommend to friends and More

by MCC.TM8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert George
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January 17, 2024

Out standing. ...will come back anytime THANKS FOR YOUR SERVICE. Have a great weekend 😀 Y More

by jce5819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caty Trouton
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January 17, 2024

The Capital Ford Lincoln dealership is top notch. The folks there are always positive and help whenever needed. I’ve purchased both Ford Edge, Mercury , and Lincolns from there since 1990. More

by GENIELANCASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Edwards, Robert George, Doug Barbour, Scott Beasley, Stephanie Coin, Joe Honeycutt
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January 17, 2024

Kyle checked me in found I had a service coming free. I waited in a comfortable show room and in 30 40 minutes was on my way. Everyone was great More

by Drake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
Report | Print
January 17, 2024

Service was and swift. The techs were very professional and would have them do it again with high recommendation to others More

by JUNGLEJULIA1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who came and receipt is in car
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January 17, 2024

Very professional and informative about the service they provide. They also provide a ride to work or home if you’re service is going to take a little while to complete. More

by jadickens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The courtesy shuttle driver was very nice and friendly to talk to. Very nice experience , Ryanne Lamkin
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January 17, 2024

Don’t have car back yet. Car has been in for inspection before Christmas and has not passed yet. Have to keep taking it back. Very very inconvenient. Always buy fords and doe More

by ANNTHIRY108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
Report | Print
Jan 29, 2024 -

Capital Ford of Wilmington responded

Good afternoon. I reached out privately last week. I am sorry that you had such an ordeal getting your vehicle inspected. Unfortunately due to the check engine light being on, it prevents it from passing the emissions portion of the North Carolina state inspection. The repair and the necessary amount of driving after repairs are completed add to the process. I understand that since this review was posted your vehicle has passed state inspection. If you need anything further, please don't hesitate to reach out to us.

January 17, 2024

Always very respectful and courteous. Completed in a timely fashion. Staff always very friendly.. very pleased More

by TMARELLO38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sayers, Kyle Shaw, Ryanne Lamkin
Report | Print
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