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Capital Ford of Wilmington

Wilmington, NC

4.6
1,205 Reviews

4222 Oleander Dr

Wilmington, NC

28403

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1,205 Reviews of Capital Ford of Wilmington

February 08, 2024

Very professional, courteous, and timely I really enjoyed having my car picked up and a loaner, while my work was attended to More

by Brooksphil
Recommend Dealer
Yes
Employees Worked With
Caty Trouton, Caty Trouton
February 08, 2024

The service appointment was seamless from start to finish. Great communication with 100% attention to customer service. More

by SMUNROE
Recommend Dealer
Yes
Employees Worked With
Jason
February 08, 2024

Some have an attitude. Hard to negotiate with. Won't fix seat problems with new car. Bought at least 20 fords in my lifetime. More

by ANNIESEZZ
Recommend Dealer
No
Employees Worked With
Caty Trouton, Caty Trouton
February 08, 2024

Everything went just as it should appointment time was set. All needs were completed in a timely manner. Service agent was great. More

by Joe1008st
Recommend Dealer
Yes
February 08, 2024

Outstanding service every time. The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend More

by EZLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chinn, Judith Baird, Jeff Grundy, Caty Trouton, Kyle Shaw, Ryanne Lamkin
February 08, 2024

Good experience. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. More

by Jennie1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chinn, Judith Baird, Jeff Grundy, Caty Trouton, Kyle Shaw, Ryanne Lamkin
February 08, 2024

Love the service at Capital Ford always feel welcomed and out so quickly can't recommend them enough! More

by Ruger734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chinn, Judith Baird, Jeff Grundy, Caty Trouton, Kyle Shaw, Ryanne Lamkin
February 06, 2024

Not Kilimanjaro. It was not him It was Michael Kulik He was the service advisor More

by BrendaMcadams
Recommend Dealer
Yes
Employees Worked With
Mr. Mike Kilimanjaro
February 04, 2024

Adam & Nick were terrific to deal with. No pressure, had all the answers & went the extra mile to make our Outer Banks Bronco purchase go as smooth & problen-free as possible. More

by pharpost52
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Law, Peter Bechtle, Adam Shoaf
February 04, 2024

Had some problems with our 2019 F350 in the span of 4 weeks and they got us in and fixed within a couple days. Told us the problem before they fixed it and what it would cost. Very on top of everything. More

by dbbroeker
Recommend Dealer
Yes
Employees Worked With
Diesel shop
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