Capital Ford of Wilmington

Wonderful service. We are new to the area and have not had service this great in awhile. Had a loaner brought to our house then they dropped the car off to the house. E We are new to the area and have not had service this great in awhile. Had a loaner brought to our house then they dropped the car off to the house. Everything was done in less than 2 days. More

Calm demeanor, and prompt answers. He was genuine and pleasant. When he didn't know something he always let us know and then researched an answer. Easy to get a hold of and he didn't i He was genuine and pleasant. When he didn't know something he always let us know and then researched an answer. Easy to get a hold of and he didn't irritate us by calling or texting every day. He followed up but he gave us a really nice time frame before reaching back out. Several weeks, then every month and he asked about this ahead of time. He listened and let us talk about when we wanted to purchase, why, and how. More

Everybody was extremely nice and appeared to be genuinely concerned with helping us. I would certainly recommend Capital to friends and family. concerned with helping us. I would certainly recommend Capital to friends and family. More

Very professional, courteous, and timely I really enjoyed having my car picked up and a loaner, while my work was attended to having my car picked up and a loaner, while my work was attended to More

The service appointment was seamless from start to finish. Great communication with 100% attention to customer service. finish. Great communication with 100% attention to customer service. More

Some have an attitude. Hard to negotiate with. Won't fix seat problems with new car. Bought at least 20 fords in my lifetime. Hard to negotiate with. Won't fix seat problems with new car. Bought at least 20 fords in my lifetime. More

Everything went just as it should appointment time was set. All needs were completed in a timely manner. Service agent was great. set. All needs were completed in a timely manner. Service agent was great. More

Outstanding service every time. The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend capital ford enough! More

Good experience. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. More

Love the service at Capital Ford always feel welcomed and out so quickly can't recommend them enough! out so quickly can't recommend them enough! More