Capital Ford of Wilmington
Wilmington, NC
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1,205 Reviews of Capital Ford of Wilmington
Patient, knowledgeable, courteous staff. The dealership especially our sales person Mandy was Patient, knowledgeable, courteous & so was other staff. The dealership especially our sales person Mandy was Patient, knowledgeable, courteous & so was other staff. More
Slow shop work. Mike Kulic did a good job but could not get the shop to meet the estimated (1 to 1.5 hours) schedule to complete the work - a replacement key and a N Mike Kulic did a good job but could not get the shop to meet the estimated (1 to 1.5 hours) schedule to complete the work - a replacement key and a NC required safety check. The work was not completed until about 3 hours and I had to go to the Ford dealership to get my replacement key finished. Did that today and now the job is all done. More
Friendly service My service was really great at Capital Ford of Wilmington. Kyle was super polite with his customer service. I would get my vehicle serviced at this dealership again. Ford of Wilmington. Kyle was super polite with his customer service. I would get my vehicle serviced at this dealership again. More
Great communication, arrived to the dealership with the car I was looking for ready to go. Salesmen and management were easy to work with. They met my payment and had me out the door in a very reasonable t car I was looking for ready to go. Salesmen and management were easy to work with. They met my payment and had me out the door in a very reasonable time. Would buy from this dealership again, even being 2hrs from my home. More
This was one of the easiest transactions of done in my life. They were fair, responsive, respectful and efficient. Our salesperson even stopped by our house to pick up the check (forgot to bring the check life. They were fair, responsive, respectful and efficient. Our salesperson even stopped by our house to pick up the check (forgot to bring the checkbook). More
I constantly had to follow up and ask details regarding the status of my vehicle. There was very little communication the entire time my car was being repaired. A new/ordered part was “broken” on the day m the status of my vehicle. There was very little communication the entire time my car was being repaired. A new/ordered part was “broken” on the day my car was supposed to be ready, so pickup was delayed even longer. More
Great experience with Capital Lincoln of Wilmington! Super friendly and knowledgeable. Highly recommend and would buy from them again! JC, Miq, and David -- all great people! Love my new Nautilus! Super friendly and knowledgeable. Highly recommend and would buy from them again! JC, Miq, and David -- all great people! Love my new Nautilus! More