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Capital Ford of Wilmington

Wilmington, NC

4.6
1,198 Reviews

4222 Oleander Dr

Wilmington, NC

28403

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1,198 Reviews of Capital Ford of Wilmington

March 02, 2024

I constantly had to follow up and ask details regarding the status of my vehicle. There was very little communication the entire time my car was being repaired. A new/ordered part was “broken” on the day m More

by Monkey2032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy
March 02, 2024

Robert George best salesman ever. I just bought my second car with him in less than 8 months. More

by terencewaltondad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert George, Evan Henderson
February 29, 2024

Great experience with Capital Lincoln of Wilmington! Super friendly and knowledgeable. Highly recommend and would buy from them again! JC, Miq, and David -- all great people! Love my new Nautilus! More

by Holly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC, Miq, Daivd, Miquelito McCoy, JC Edwards
February 29, 2024

Had trim piece blow off. Out of warranty but Advisor found loyalty points to cover it. Thanks so much. More

by STUARTHOCK
Recommend Dealer
Yes
February 28, 2024

Hunter did a great job. Took us on a test drive and explained the unique features of this vehicle. Very satisfied with the purchase process, quick and professional. Been dri More

by Happy Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Bechtle, Hunter French
February 27, 2024

Service was fast, professional and very good customer service! The gentleman that initially waited on me when I pulled up to the service lane was very polite. More

by ChastityWard72
Recommend Dealer
Yes
Employees Worked With
Jason
February 24, 2024

Thank you so much-highly recommend this dealership and team. Exceptional customer service and team. More

by DPO303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert George, Scott Beasley
February 23, 2024

They put other car parts in my car that didn’t belong to my car More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Jistel
Mar 04, 2024 -

Capital Ford of Wilmington responded

Good afternoon, I reached out privately to check into whatever issues you may be having, but have not heard back thus far. You have my contact information, please reach out if there is something I can do to assist. I am not provided any contact information of yours from DealerRater, so I cannot look into your review any further without you contacting me directly. Thank you!

February 21, 2024

It was a great experience! ! Adam was amazing very helpful and knowledgeable about the vehicle we purchased. More

by BUTCHPARKER_PLUMBING
Recommend Dealer
Yes
Employees Worked With
Adam Shoaf, Adam Shoaf
February 16, 2024

Good time Good service, good communication, very helpful and easy going, provided prompt service. Bueno More

by jahager95
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy, Jeff Grundy
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