Capital Ford of Wilmington

Robert was very accommodating to my work schedule even though I needed an appointment at an inopertune time though I needed an appointment at an inopertune time More

Excellent service staff, particularly Kyle Shaw who is friendly, knowledgeable, polite, and professional. Capital Ford has earned my future business, both service, and when I’m ready to purchase my next friendly, knowledgeable, polite, and professional. Capital Ford has earned my future business, both service, and when I’m ready to purchase my next vehicle. More

Listened to what I wanted. Showed me vehicles that had features that I was looking for. Agreed on a price that I thought was reasonable. Showed me vehicles that had features that I was looking for. Agreed on a price that I thought was reasonable. More

Great job and very helpful and caring service reps and the job was successfully completed. the job was successfully completed. More

Mike goes over and beyond when my vehicle needs servicing or maintenance. He’s the best! or maintenance. He’s the best! More

The Rep showed up on time and finished in a timely manner. I like that I recognized the Rep from a previous service call. manner. I like that I recognized the Rep from a previous service call. More

The dealership was very considerate and it was good at giving me updates and good customer service. giving me updates and good customer service. More

How does a dealership have no idea how a vehicle in their care ends up missing? Missing keys, cameras all around dealership yet no video footage of the incident, 3 days to report the loss, GPS suddenly goes care ends up missing? Missing keys, cameras all around dealership yet no video footage of the incident, 3 days to report the loss, GPS suddenly goes dead? A lot of coincidences indeed. 🤔 More

Excellent service! - needed inspections for our Aviator and Nautilus - were able to bring them both at same time and both completed within 45 minutes- Mike and entire - needed inspections for our Aviator and Nautilus - were able to bring them both at same time and both completed within 45 minutes- Mike and entire staff are great! More

The dealership provided excellent service. I bought the vehicle there and have always been treated very well there. I bought the vehicle there and have always been treated very well there. More